Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic
Open To Work

Jesse Mercado

Schaumburg,IL

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Procurement Operations AssociateAdministrative AssistantData Entry SpecialistInventory Specialist

Work Type

Full Time

Location Preference

RemoteHybrid
Location: Schaumburg, IL
Open to relocation: Yes

Salary Range

$54000/yr - $200000/yr

Important To Me

Career advancementWork-life balanceCompany CultureHealthcare benefitsPaid time offStock Options / Equity / Profit Sharing401k matchWork from home optionFlexible work hours

Summary

Results-driven professional in information technology operations and procurement, specializing in supplier enablement and Coupa implementation. Expertise in managing data entry workflows and conducting cycle counts to maintain operational accuracy. Strong communication skills enhance supplier engagement and foster effective team collaboration across North America, Europe, and Latin America.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Information Technology Operations

Accenture
Chicago, IL
04.2024 - 07.2025
  • Led global implementation of Coupa, integrating suppliers with ERP systems and managing end-to-end onboarding activities to enhance supplier collaboration.
  • Executed test scenarios and supported hosted catalog configurations, ensuring accurate data flow and seamless system integration.
  • Guided 50+ global suppliers through the Coupa Supplier Portal (CSP) enablement process, reducing integration timelines by 30% and improving overall onboarding efficiency.

Procurement Operations Associate

The Shelby Group
Schaumburg, IL
02.2022 - 04.2024
  • Managed supplier relationships across Mexico, South America, and Europe, facilitating onboarding and ensuring timely completion of documentation.
  • Created and maintained Supplier Enablement (SE) Playbook, standardizing processes and ensuring consistency in onboarding operations.
  • Developed communication templates for Coupa Supplier Portal (CSP) and Supplier Actionable Notification (SAN) onboarding, enhancing clarity and streamlining onboarding process.

Sales Associate & Computer Designer

Waist Up Imprinted Sportswear
Schaumburg, IL
10.2019 - 12.2021
  • Created custom designs using Adobe Photoshop, Illustrator, and GIMP, providing tailored visual solutions that enhanced client satisfaction.
  • Executed screen printing, vinyl lettering, heat transfers, and embroidery projects, ensuring high-quality production met client specifications and brand standards.
  • Assisted customers with product selection and inquiries.
  • Processed transactions accurately using point-of-sale system.
  • Maintained product displays to enhance visual appeal.

Administrative Assistant

Nippon Shokken USA
Schaumburg, IL
05.2019 - 10.2019
  • Coordinated communication with clients and suppliers through email and phone, managing data entry, shipping, and receiving operations to ensure smooth daily workflow.
  • Maintained inventory accuracy and operational efficiency by updating daily sales reports and conducting weekly cycle counts.
  • Managed office communications and correspondence for efficient operations.
  • Coordinated schedules and appointments for company executives and staff.
  • Organized and maintained physical and digital filing systems for easy access.

Customer Service Representative (Part-time)

AutoZone
Schaumburg, IL
11.2018 - 06.2019
  • Guided customers in selecting vehicle products, enhancing satisfaction and fostering repeat business.
  • Replenished inventory to maintain optimal stock levels and participated in safety training to ensure store standards.
  • Assisted customers in locating parts and accessories for their vehicles.
  • Answered customer inquiries regarding product availability and pricing.
  • Processed sales transactions efficiently at the register.

Account Receivable/Administrative & Sales

Blueprint Broadcasting
Chicago, IL
08.2018 - 10.2018
  • Processed customer payments and communicated billing statements to ensure timely and accurate financial transactions.
  • Provided detailed information on invoices and company airtime, promoting transparency and enhancing customer satisfaction.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Inventory Control Analyst

E.A. Weber
Wheeling, IL
09.2010 - 08.2018
  • Executed monthly cycle counts of raw materials and finished goods to ensure inventory accuracy and alignment with production needs.
  • Managed data entry and inventory documentation to enhance accuracy of record-keeping and streamline reporting processes.
  • Participated in quarterly Safety Quality Food (SQF) audits and completed HACCP training to maintain compliance with safety and quality standards.

Education

IT Specialist -

Computer Training Source
Schaumburg, IL
12-2021

Business Management -

DeVry University
Addison, IL
04-2011

Skills

  • ERP integration
  • Data analysis
  • Supply chain optimization
  • Catalog management
  • Vendor relationship management
  • Supplier onboarding
  • Problem solving
  • Problem resolution
  • Team collaboration
  • Attention to detail
  • Time management
  • Organization

Certification

01/01/21, 12/31/25, CompTIA Network+, Cybersecurity Essentials, Generative AI, Anti-Phishing Fundamentals, 01/01/22, 12/31/24, Coupa Platform, Procure-to-Invoice, BSM Basics, Core CLM, Digital Payments

Awards

DeVry University Dean's List, 01/01/10, 12/31/11, 3.8

Timeline

Information Technology Operations

Accenture
04.2024 - 07.2025

Procurement Operations Associate

The Shelby Group
02.2022 - 04.2024

Sales Associate & Computer Designer

Waist Up Imprinted Sportswear
10.2019 - 12.2021

Administrative Assistant

Nippon Shokken USA
05.2019 - 10.2019

Customer Service Representative (Part-time)

AutoZone
11.2018 - 06.2019

Account Receivable/Administrative & Sales

Blueprint Broadcasting
08.2018 - 10.2018

Inventory Control Analyst

E.A. Weber
09.2010 - 08.2018

IT Specialist -

Computer Training Source

Business Management -

DeVry University

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Jesse Mercado