Jesse Morris
Simi Valley
Summary
Dynamic sales and management professional with a proven track record at REPUBLIC NATIONAL DISTRIBUTING COMPANY and Cronies Sports Grill. Excelled in customer relationship building and upselling, significantly expanding client bases and fostering loyalty through exceptional service. Skilled in interpersonal communication and strategic sales, achieving outstanding customer satisfaction and increased profitability.
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Experienced with relationship-building and driving sales growth through effective communication. Utilizes persuasive techniques to foster client trust and close deals. Track record of exceeding sales targets and contributing to team objectives.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Sales Representative
REPUBLIC NATIONAL DISTRIBUTING COMPANY
01.2014 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
General Manager
Cronies Sports Grill
08.2005 - 01.2016
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Education
Bachelor of Science - Exercise Science
California Lutheran University
Thousand Oaks, CA05-2013
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Relationship building
- Product and service knowledge
- Product and service sales
- Upselling and cross selling
- Relationship selling
Certification
- First Aid Certification
- ServSafe Food Handler's Certification
- WSET Level 1
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Sales Representative
REPUBLIC NATIONAL DISTRIBUTING COMPANY
01.2014 - Current
General Manager
Cronies Sports Grill
08.2005 - 01.2016
Bachelor of Science - Exercise Science
California Lutheran University