Jesse Munns

Refined lead qualification methods to effectively identify high-potential prospects.

• Delivered customized product demonstrations that highlighted key features, increasing conversion rates.
• Conducted customer meetings to assess needs and finalize tailored solutions.
• Monitored competitor activities for strategic adjustments aligned with market trends.
• Provided coaching and mentorship to junior team members, enhancing negotiation skills.
• Addressed customer concerns promptly, resulting in improved satisfaction rates.
• Streamlined sales processes to increase efficiency and enhance close rates.
• Collaborated with managers and mentors on presentation critiques to optimize closing effectiveness.

• LAC2 2017-2020, BOZ 2020-2022, National Float 2022-Present
• Flew nationally for different customers covering different flight environments, different med-crews and complied with flight rules in each location.
• Aided with start up of LAC2(Decorah,IA), BOZ(Bozeman,MT), UVA(Charlottesville,VA) and APARW(Englewood,CO)

• Senior pilot aided with training and mentoring new pilots to routes and procedures in the Grand Canyon
• Aiding with leading flights to and from the Grand Canyon
• Charter flights for customers that were out of the normal routes to and from the Grand Canyon, examples: Amangiri, Monument Valley, South Rim Grand Canyon
• Customer service with the passengers during each tour
• Customizing tour content to individual tour groups

• Acted as a liaison between RLC and the customer to meet the customer request while following RLC's policies and procedures
• Aided the offshore workers accomplish their tasks by flying safely and efficiently to the different platforms
• Helped to troubleshoot problems of weight and balance, weather and duty times to be able to accomplish the tasks at hand

• Worked well with teammates and accepted coaching from the owner
• Collaborated with team members by efficiently refueling and refilling the chemicals to complete the jobs in a timely manner.

• Worked with companies FAA POI to maintain compliance of part 135 regulations and required documentation
• Schedule and maintain training of pilots to keep current and compliant with FAA Regulations
• Provided on-the-job training to newly hired workers and team members.
• Was the liaison between customer and owner to keep everyone informed of progress of maintenance being performed, flights being conducted and accomplished
• Coordinated with dispatch of scheduled flights being performed and achieved

• Trained new workers of duties and responsibilities
• Maintained work schedule to make sure all shifts were covered
• Implementing new training material for new hires
• Worked well with teammates and accepted coaching from upper management team.
• Cleaned and maintained all areas of assembly lines to promote clean and safe work environments.
• Assisted other team members to achieve goals.
• Aided in troubleshooting machines to get back online with minimal downtime

• Taught and prepared students for each rating they were preparing to achieve
• Coordinated schedules and timelines for each student to meet their milestones and checkrides
• Lead recruiter for the school to teach new students