Jesse Murphy
Prosper
Summary
Reliable and personable, with strong communication and analytical skills. Possesses solid understanding of financial principles and credit analysis, coupled with proficiency in customer service and data management. Committed to facilitating smooth loan processes and ensuring customer satisfaction. Top producing loan officer for Great Western Home Loans. Real-world experience in commercial real estate and established ten small businesses from inception to construction management to daily operations.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Mortgage Loan Officer
E Mortgage Capital
01.2025 - Current
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
Mortgage Loan Officer
Great Western Home Loans
06.2016 - 01.2025
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
- Developed and implemented purchase lead generation system for the company.
Owner/Franchisee
Picklemans Gourmet Cafe
06.2010 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Education
Bachelor of Science - Biological Sciences
University of Missouri
Columbia, MO05.2010
Skills
- Goal oriented
- Relationship development
- Loan origination
- Residential mortgage lending regulations
- Negotiation tactics
- Sales development
- Analytical and critical thinking
- High quality loan files
Certification
Licensed in Florida, Texas, Colorado
Timeline
Mortgage Loan Officer
E Mortgage Capital
01.2025 - Current
Mortgage Loan Officer
Great Western Home Loans
06.2016 - 01.2025
Owner/Franchisee
Picklemans Gourmet Cafe
06.2010 - Current
Bachelor of Science - Biological Sciences
University of Missouri
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