Summary
Overview
Work History
Education
Skills
References
Timeline
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JESSE MYERS

Los Angeles,California

Summary

Energetically propelled customer satisfaction at coffee shops and bars by mastering beverage consistency and engaging patrons with unparalleled service excellence. Adept in cash drawer reconciliation and fostering a team-player atmosphere, I significantly enhanced dining experiences in high-volume settings, showcasing a blend of hard and soft skills critical to hospitality success.

Overview

10
10
years of professional experience

Work History

Security Host, Busser, Barback

All Season Brewing Company
Los Angeles, California
10.2022 - Current
  • Follow standard RBS protocol when handling guests
  • Performed opening and closing duties such as helping the bussers and barbacks set up the bar and then close it down
  • Handled disputes with guests in a professional and kind demeanor
  • Followed alcohol awareness procedures to prevent excessive guest intoxication
  • Maintained a can-do attitude and always had a presence at the door and the rest of the venue

Barista

Blackwood Coffee Bar
Los Angeles, California
10.2022 - 07.2024
  • Performed opening and closing duties, printed sales reports, set up for incoming shifts, prepared cash drawers, and took inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels, and meet expected customer demands.
  • Followed alcohol awareness procedures to prevent excessive guest intoxication.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Polished glassware, bussed tables, and removed debris to keep customer areas clean.

Bartender

Brush Creek Saloon
Eagle, Colorado
12.2021 - 10.2022
  • Kept bar presentable and well-stocked to meet customer needs
  • Performed opening and closing duties, printed sales reports, set up for incoming shifts, prepared cash drawers, and took inventory
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
  • Followed alcohol awareness procedures to prevent excessive guest intoxication
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals
  • Polished glassware, bussed tables, and removed debris to keep customer areas clean

Barista

Yeti's Grind
Vail, Colorado
03.2019 - 10.2022
  • Created a wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores
  • Cleaned counters, machines, utensils, and seating areas daily
  • Controlled line and crowd with quick, efficient service
  • Memorized recipes for specialty coffee beverages and seasonal offerings
  • Recommended products based on a solid understanding of individual customer needs and preferences
  • Pleasantly interacted with customers during hectic periods to promote a fun, positive environment
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins

Lifeguard

Mountain Recreation
Gypsum, Colorado
04.2017 - 02.2022
  • Completed essential maintenance and repairs to keep pools functioning properly
  • Saved distressed persons using rescue techniques and equipment
  • Checked water readings regularly to keep chemicals at safe levels and avoid potential illnesses among patrons
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly

Laborer

Scott Green Excavating
Gypsum, Colorado
09.2018 - 01.2019
  • Prepared job sites by removing debris and setting up materials and tools
  • Loaded, unloaded, and moved material to and from storage and production areas
  • Worked alongside the team to accomplish work goals according to schedule
  • Read and understood orders to accurately measure, cut, and layout needed materials

Cashier

Capitol Movie Theatre
Eagle, Colorado
06.2016 - 11.2016
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
  • Worked flexible schedule and extra shifts to meet business needs
  • Restocked and organized merchandise in front lanes
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals

Line Cook

Domino's Pizza
Gypsum, Colorado
08.2015 - 03.2016
  • Prepared multiple orders simultaneously during peak periods with a high accuracy rate, maximizing customer satisfaction and repeat business
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality
  • Changed out and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination

Education

Bachelor of Arts - Film, Television, And Media Studies

California State University, Los Angeles
Los Angeles, CA
12-2025

Associate Of Arts - Digital Media

Colorado Mountain College
Glenwood Springs, Colorado
08.2021

High School Diploma -

Eagle Valley High School
Gypsum, Colorado
05.2018

Skills

  • Cash Drawer Reconciliation
  • Service Excellence Framework
  • Beverage Consistency
  • Customer Engagement
  • High-volume Dining
  • Table Service Expertise
  • Incident Reporting
  • Physical Fitness
  • Classic Cocktails
  • ABC Standards
  • Team Player Attitude

References

References available upon request.

Timeline

Security Host, Busser, Barback

All Season Brewing Company
10.2022 - Current

Barista

Blackwood Coffee Bar
10.2022 - 07.2024

Bartender

Brush Creek Saloon
12.2021 - 10.2022

Barista

Yeti's Grind
03.2019 - 10.2022

Laborer

Scott Green Excavating
09.2018 - 01.2019

Lifeguard

Mountain Recreation
04.2017 - 02.2022

Cashier

Capitol Movie Theatre
06.2016 - 11.2016

Line Cook

Domino's Pizza
08.2015 - 03.2016

Bachelor of Arts - Film, Television, And Media Studies

California State University, Los Angeles

Associate Of Arts - Digital Media

Colorado Mountain College

High School Diploma -

Eagle Valley High School
JESSE MYERS