Jesse Owen
Littleton,CO
Summary
An accomplished sales leader with proven experience driving top-line revenue growth across multi-store districts and territories for startups as well as large enterprise organizations. Expert in taking underperforming districts and providing the processes, leadership, and strategies necessary to exceed KPI, including revenue growth, customer retention, churn, and profitability. A perennial top performer and multi-time award winner as an individual contributor, as well as in multiple leadership positions throughout my career.
Overview
15
15
years of professional experience
Work History
District Manager
THE CANNABIST COMPANY
Denver, CO
01.2022 - 11.2024
- Full responsibility for P&L for 11 retail locations.
- Developed and implemented district-wide sales strategies to increase revenue and market share.
- Led strategic initiatives in people management, hiring, and training, including creating a live Hiring Tracker to streamline recruitment across departments
- Implemented ID scanning technology across 23 retail locations to enhance compliance and security, while developing promotional and pop-up event calendars to boost customer engagement and brand visibility. Designed and deployed technology solutions for in-house products, optimizing the point-of-sale customer experience.
- Reduced product waste by relocating inventory to alternate stores, saving an estimated $275K by efficiently managing inventory.
- Consistently achieved top performance metrics in customer loyalty and sales growth, contributing to overall business success.
- Regularly communicated updates regarding changes in corporate policies or procedures down through store level employees.
Retail Sales & Operations Manager
DELT SERVICES
Denver, CO
01.2020 - 11.2021
- Trained and mentored a team of 15+ associates, resulting in a 30% improvement in employee retention and morale.
- Recruited, onboarded, and developed talent, with three team members promoted to leadership roles within one year.
- Hired, trained, mentored, and evaluated staff members on a regular basis.
- Analyzed financial data to identify areas of improvement for profitability.
- Supervised staff to ensure customer satisfaction and proper performance of duties.
- Achieved and exceeded monthly sales targets for 12 consecutive months, contributing to a record-breaking annual revenue.
- Streamlined inventory management processes, reducing stock discrepancies by 20%, and improving product availability.
- Designed and executed community outreach events, driving a 10% increase in foot traffic, and strengthening the brand's local presence.
- Identified and implemented upselling strategies that increased the average transaction value by 12%.
Sales Manager
STILLWATER BRANDS
Remote
01.2018 - 01.2020
- Manage relationships, and ensure consistent monitoring and maintenance of technical integration with current vendors and technologies.
- Added Stillwater Brand's products to the shelves of 126 new locations in 4 months.
- Assists licensed retailers with organizational skills, account strategies, territory planning, and administrative responsibilities to ensure a high level of customer satisfaction is maintained.
- Managed a sales team of three direct reports.
- Take a proactive approach to problem-solving and identifying efficiencies in the reporting process.
- Be a subject matter expert in Stillwater's data assets, the third-party data ecosystem, and the various processes and technologies that underpin data-driven advertising and sales.
- Provided feedback to sales management on ways to decrease the sales cycle, enhance sales, and improve the company brand and reputation.
- Work with marketing to plan and execute lead generation campaigns.
- Quarterly volunteering with Denver Urban Gardens.
- Hazcom and ServSafe Certifications:
- Increased sales by 15% after implementing a referral incentive program.
- Prospect for potential customers using various direct methods, such as calling and face-to-face meetings, and indirect methods, such as networking.
Senior Regional Account Executive
SQUARETRADE INC
Remote
01.2013 - 12.2016
- Top sales leader owning the end-to-end performance of 73 district managers, 4 regional vice presidents, and 734 retail locations, key partners including Staples, Toys 'R' Us, Office Depot, Costco, Sam's Club, and Target.
- Drove results through field marketing, training, reporting, strategic planning, innovation, and account management.
- Oversaw training development and delivery, as well as strategic planning for revenue and business growth.
- Developed and executed annual marketing plans to drive territory revenue, incorporating elements such as incentive contests, POP marketing materials, product fairs, and e-learning modules.
- Utilized sales data to create calculated action plans and long-term business strategies, including tracking results and channel activity ROI weekly, monthly, quarterly, and annually.
- Achieved 60% profit growth across all channels and business segments over the last three years with the company; partnered with RVPs, district managers, general managers, and sales managers to align development plans throughout the sales channel.
- Saved a $43M account by leading the end-to-end effort to negotiate a program and platform restructure for a major customer.
- Created, launched, and implemented sales tools that improved consumer sales performance; the tools were adopted across more than 2,200 retail stores nationwide.
- Averaged a 30% year-over-year increase across each region and district under management throughout my tenure with the company.
- Increased store category sales from 5% to 20% by directing the implementation of 20 separate merchandising programs.
- Played a key role in creating the program that generated $65M in retail revenue within 90 days of launch, beating out projections by more than $20M.
District Manager
VERIZON WIRELESS
Denver, CO
01.2010 - 01.2012
- District Manager, 2009-2012.
- Store Manager, 2007-2009.
- Assistant Manager. 2006-2007.
- Sales and Service Associate 2004-2007
Education
Bachelor's Degree - Business Administration
UNIVERSITY OF PHOENIX
11.2024
Skills
- Territory & District Management
- Problem Identification & Resolution
- Cross-Functional Leadership
- Strategic Planning & Execution
- Territory Business Development
- Team Management & Development
- Salesforcecom
- Multi-Store Merchandising Programs
- P&L Management & Ownership
- Sales Forecasting & Reporting
- Key Performance Indicators (KPI)
- Net Promoter (NPS) Improvement
Selectedhighlights
- Delivered $150K in revenue vs. average peer performance of $80K during the same time period
- District Manager overseeing end-to-end performance of 14 stores with revenue accountability of $150M annually
- Achieved 5 consecutive years of improved scorecard performance; Top 5% ranking of 1,500+ total stores
- Created a program that generated $65M in revenue within 90 days of launching a new product at a major national retailer
Timeline
District Manager
THE CANNABIST COMPANY
01.2022 - 11.2024
Retail Sales & Operations Manager
DELT SERVICES
01.2020 - 11.2021
Sales Manager
STILLWATER BRANDS
01.2018 - 01.2020
Senior Regional Account Executive
SQUARETRADE INC
01.2013 - 12.2016
District Manager
VERIZON WIRELESS
01.2010 - 01.2012
Bachelor's Degree - Business Administration
UNIVERSITY OF PHOENIX
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