Jesse Patterson
Bend
Summary
Results-oriented professional with over 15 years of extensive experience in construction, specializing in quality assurance and customer communication. Dependable professional with a strong background supervising, maintaining, and repairing systems and components. Excellent problem-solving, trained in conflict resolution.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Installer II / Senior QA Analyst
Central Oregon Construction & Maintenance
Bend
11.2011 - 10.2017
- Demonstrated excellent problem-solving skills when unexpected issues arose during job sites
- Installed tile, laminate, and hardwood flooring in residential and commercial settings.
- Communicated effectively with clients regarding progress updates and potential issues.
- Participated in design reviews and code reviews to ensure compliance with established coding guidelines and standards.
QA Supervisor
Fuqua Homes
Bend
10.2006 - 11.2011
- Analyzed customer feedback and complaints to improve product quality, as well as user experience.
- Communicated effectively with stakeholders on project progress, risks, and solutions. Reviewed and updated quality assurance policies and procedures.
- Identified the needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
Warehouse Supervisor
Cascade Heating & Specialties
Bend
04.2004 - 11.2006
- Developed and implemented safety policies and procedures for warehouse operations.
- Ensured proper staffing levels to meet production requirements efficiently.
- Addressed operational issues promptly to maintain workflow continuity.
- Reorganized storage areas based on fluctuations in product volume.
- Enforced company policies regarding employee conduct and workplace standards.
- Motivated staff members through effective leadership to achieve performance objectives.
Education
Bachelor of Arts - Business Administration And Management
Stanford University
Palo Alto, CA05-1996
Skills
- Incident reporting and risk assessment
- Safety inspections and audits
- Quality control and assurance
- Customer communication and engagement
- Problem solving and process management
- Safety policy development
- Safety procedures
- Problem solving
- Detail orientation
Certification
- Graduated with a 93% OSHA30 card.
- ACMT - Certified in repairing any/all software issues regarding iMac 6/2026
Timeline
Installer II / Senior QA Analyst
Central Oregon Construction & Maintenance
11.2011 - 10.2017
QA Supervisor
Fuqua Homes
10.2006 - 11.2011
Warehouse Supervisor
Cascade Heating & Specialties
04.2004 - 11.2006
Bachelor of Arts - Business Administration And Management
Stanford University
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