Summary
Overview
Work History
Education
Skills
EXTRACURRICULAR ACTIVITIES
Timeline
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JESSE REYES IV

Texas City,Texas

Summary

Dynamic Field Service Representative with extensive experience in troubleshooting, maintenance, and client support. Proven track record of resolving complex technical issues while fostering strong client relationships through exceptional service. Expertise in diagnostic techniques and effective communication skills ensure efficient problem-solving and customer satisfaction. Committed to delivering high-quality support and driving operational excellence in every engagement.

Overview

7
7
years of professional experience

Work History

Field Service Representative – DOW

VEOLIA
09.2023 - Current
  • Relied upon by customers and employer to provide and maintain essentials of my responsibility and trouble shoot any unexpected task that may come up successfully.
  • Installed and serviced chemical feed and water treatment equipment at designated locations.
  • Provides service and supports all customer sites within territory as needed.
  • Provides knowledge/support to the account managers within the region with respect to the company's newest technologies for digitization and chemical feed and control solutions.
  • Performs water analysis and/or collects samples for preparation, labeling and shipment to designated laboratory for analysis.
  • Troubleshoots and repairs pumps, instruments, and control panels. Calibrates feed pumps, controllers, feed rate charts and maintains logsheets.
  • Ensured safety compliance in all field activities, adhering to company guidelines and industry regulations.
  • Conducts preventive maintenance on chemical feed pumps, controllers, and instrumentation.
  • Maintains inventory of spare parts (lube oil, tubing, piping, etc.), and adequate supply of reagents, sample containers, and shipment containers necessary for routine as well as special sampling and analysis.
  • Developed lasting relationships with clients through excellent communication and professionalism.

Pipefitter Helper – ITC

LEXICON, INC.
04.2023 - 09.2023
  • Worked with certified pipe welders by providing accurate pipe preparation and fitting.
  • Bolted or unbolted assemblies, using hand tools, such as wrenches, screwdrivers, and prying bars.
  • Used hand tools and power tools to fit and install all types of pipes and/or similar tubular products.
  • Always observed and followed safety procedures.
  • Measured, cut, threaded, and assembled new pipe, placing the assembled pipe in hangers or other supports.

Aquatic Lead/Lifeguard

SCHLITTERBAHN WATER PARK
06.2021 - 06.2023
  • Improved patron satisfaction through consistent enforcement of facility policies resulting in a safer environment.
  • Educated patrons on water safety procedures, fostering an informed public on safe swimming habits.
  • Responded to emergencies with swift action, providing first aid and CPR when necessary.

Food Runner/Expo

THE SPOT ISLAND FAMOUS
07.2018 - 06.2021

Education

Graduated - Pipefitting Program

TEXAS CITY HIGH SCHOOL
Texas City, Texas
05.2022

Skills

  • Service calls
  • Parts replacements
  • Teamwork
  • Routine maintenance
  • Reliability
  • Diagnostics and troubleshooting

EXTRACURRICULAR ACTIVITIES

Coach 7U Little League Baseball, Pickleball, Saltwater Fishing

Timeline

Field Service Representative – DOW

VEOLIA
09.2023 - Current

Pipefitter Helper – ITC

LEXICON, INC.
04.2023 - 09.2023

Aquatic Lead/Lifeguard

SCHLITTERBAHN WATER PARK
06.2021 - 06.2023

Food Runner/Expo

THE SPOT ISLAND FAMOUS
07.2018 - 06.2021

Graduated - Pipefitting Program

TEXAS CITY HIGH SCHOOL

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