Jesse Rivard
Andover,Massachusetts
Summary
Results-driven Sales Leader and Design Professional experienced in driving business growth and delivering high-quality design solutions across various industries. Achieved significant client engagement through exceptional communication, analytical, and problem-solving skills while fostering long-term relationships. Prioritized team collaboration and creative strategies to meet dynamic project requirements and consistently exceed client expectations.
Overview
28
28
years of professional experience
Work History
Senior Sales and Design Specialist
Jacuzzi Bath Remodel
Manchester, NH
09.2023 - Current
- Assessed remodeling requirements with homeowners and recommended tailored bath design solutions to support renovation planning.
- Prepared accurate project layouts, designs and documentation materials for sales proposals and production approval workflows.
- Interpreted measurements, product specifications, and installation requirements to support accurate installation planning.
- Managed cross-functional coordination with Sales, Production and Installation teams to align design details with project scope.
- Align project and scope of work to state building and plumbing codes in MA, NH, ME and VT.
- Handled full sales cycle to include executing contracts, financing and post sale/install support.
- Recipient of numerous Presidents Club Awards for consistently exceeding sales goals.
Sr. Enterprise Account Executive - Majors
GoTo
04.2021 - 02.2023
- Enabled enterprise customers to leverage our technology portfolio for seamless remote work.
- Delivered comprehensive SaaS and cloud-based solutions for collaboration and IT management, including GoToMeeting, GoToConnect, and GoToResolve, tailored for both small and midsized businesses and scalable for enterprise needs.
- Managed enterprise sales cycle from prospecting through close across complex SaaS opportunities.
- Developed account plans aligned with customer business goals and expansion priorities.
- Built executive relationships to uncover needs and advance multi-stakeholder buying decisions.
Senior Account Manager
America’s Job Exchange
10.2011 - 12.2020
- Managed roughly 400 of the largest Federal Contractors in the United States.
- Managed annual growth and maintenance.
- Accurately forecast monthly and quarterly revenue.
- Oversaw annual growth initiatives and maintained strong client relationships to drive account stability.
- Collaborated closely with the Engineering team to deliver site scraping services, including XML, CSV, FTP, and SFTP conversions.
- Conduct regular account reviews
- Deliver outreach, distribution and comprehensive reporting to clients through partnerships with Veteran organizations, Disabled organizations, Federal and State agencies, Community Based Organizations and all underrepresented and protected groups.
- Offer AA/OECCP Compliance solutions combined with internet recruitment and advertising products to Federal Contractors to comply with Federal regulatory mandates.
- Managed pipeline movement from opportunity to point of sale.
- Work closely with Engineering team to deliver site scraping services to include XML, CSV, FTP, sftp conversions and more.
- Performed ongoing mid-cycle upsells and continuous account touches.
- Conducted regular account reviews.
Sr. Internet Recruitment Consultant
Monster Worldwide
08.2007 - 10.2011
- Managed 2,500 accounts in New York Market, focusing on growth and retention strategies.
- Conducted research on customer’s business using marketing literature, annual reports, press releases, organizational charts, finance reports, and various websites to understand a company’s priorities and business drivers.
- Conducted strategic account reviews and recruitment needs analysis to maximize account potential.
- Deliver value proposition and work closely with members of all sales and support teams
- Analyzed marketing literature, annual reports, and organizational charts to understand customer priorities and business drivers.
- Prepare quarterly business reports on existing, win-back, lapsed and new business accounts
- Maintain acceptable metrics relative to dials and talk time daily
- Consistently ranked in top sales performance and received Account Manager of the month on numerous occasions – 5 times in 2010.
- 108% annual attainment to quota in 2010.
- Collaborated with sales and support teams to articulate and deliver value propositions.
- Participated in BASHO Strategic Sales Seminar to improve negotiation skills.
- Participated in THINK INC Key Negotiations Training to strengthen negotiation competencies.
- Participated in VALUESELLING Sales Seminar to enhance selling skills.
Sales Manager/Originator
Consumer Home Mortgage
06.2005 - 07.2007
- Built and developed affiliate business relationships with realtors, home improvement companies, attorneys, financial consultants, and CPAs.
- Generate business through marketing strategies, past clients, referrals, cold calling, and networking
- Maintained and increased monthly revenue goals for company and personal business.
- Managed sales staff, including education, revenue goals, investor training, and tracking sales production goals.
- Generate lead sources as well as new marketing materials
- Organized informative seminars for homebuyers to educate them on the purchasing process.
- Conducted weekly meetings with staff and contributed to building company's overall sales model.
- Achieved the 2006 Employee of the Year Award for the highest yearly sales revenue in the company.
Acquisition Consultant
Monster.Com
06.2004 - 06.2005
- Consistently ranked in top sales categories and was 100% (+) during my tenure with Monster including a month over 300% as well within my first 3 months
- Identified prospects and developed loyal customer relationships through phone outreach in designated territory
- Consistently moved customer/prospect toward commitment with focus on up selling and providing a full solution that fit the needs of the customer
- Identified prospects and built loyal customer relationships through the phone in a designated territory
- Delivered benefit statements, handled objections, and positioned Monster's overall objectives and relative statistics on each outbound call
- Delivered benefit statements and addressed objections while aligning Monster's objectives with customer needs on each outbound call
- Ranked consistently in top sales categories, achieving 100% of sales quota and exceeding 300% in one month within first three months
VP, Sales
North Shore Mortgage
03.2003 - 03.2004
- Recruited staff for three locations to enhance operational efficiency.
- Trained new staff and provided ongoing field training for remote team members to enhance team capabilities.
- Selected products in alignment with investor interests to drive growth.
- Reported sales data to senior board members on production and revenue weekly, monthly, and quarterly.
- Implemented targeted marketing strategies to drive sales growth.
- Selected products and managed investor relations.
- Ongoing staff evaluations/mentoring/coaching
Sales Manager
First Trust Mortgage
03.2002 - 03.2003
- Structured sales infrastructure to support growth of start-up company
- Hired staff for two locations.
- Generated lead sources for the company.
- Set and tracked goals for staff & monitored achievements to determine need for customized goal setting
- Developed comprehensive training program for new hires and existing staff
- Sourced and recruited new talent to strengthen team capabilities.
- Recruited new talent as needed
- Produced marketing materials
Sales Manager
Mortgage Approval Services
12.1998 - 03.2002
- Developed marketing materials for field staff sales personnel
- Participated in secondary marketing functions and overseeing warehouse lines in post closing
- Streamlined payroll functions to ensure timely and accurate employee compensation
- Conducted individual staff evaluations to assess performance and provide feedback.
- Coordinated secondary marketing functions and supervised warehouse lines post-closing
- Created marketing materials to support field staff sales efforts
Education
Business Management
Keene State College
Keene, NH01.1993
Associate of Science - Physical Therapy
NHTC
NH1996
Skills
- Client acquisition
- Contract management
- Sales presentations
- Sales process optimization
- Pipeline optimization
- SaaS management
- Effective sales presentations
- Customer Retention
- Cross-functional collaboration
- Client education
- Sales strategy development
- Sales strategy
Timeline
Senior Sales and Design Specialist
Jacuzzi Bath Remodel
09.2023 - Current
Sr. Enterprise Account Executive - Majors
GoTo
04.2021 - 02.2023
Senior Account Manager
America’s Job Exchange
10.2011 - 12.2020
Sr. Internet Recruitment Consultant
Monster Worldwide
08.2007 - 10.2011
Sales Manager/Originator
Consumer Home Mortgage
06.2005 - 07.2007
Acquisition Consultant
Monster.Com
06.2004 - 06.2005
VP, Sales
North Shore Mortgage
03.2003 - 03.2004
Sales Manager
First Trust Mortgage
03.2002 - 03.2003
Sales Manager
Mortgage Approval Services
12.1998 - 03.2002
Business Management
Keene State College
Associate of Science - Physical Therapy
NHTC