Jesse Romero

• Managed front-end performance and productivity, ensuring compliance with WIC and EBT standards while optimizing cash handling and checkout efficiency.

• Led Clerks and Clerk Helpers, emphasizing accountability to drive high business performance in the assigned area.

• Monitored front-end customer experience, identifying areas for improvement to enhance overall shopping satisfaction.

• Maintained front-end and parking lot conditions by overseeing check stand merchandising, floors, cleanliness, and shopping carts.

• Perform front-end management functions (to include refunds/returns, loans/pick-ups, check authorization, etc.)

• Perform store balancing (bookkeeping) function to enhance a remarkable shopping experience in the store

demonstrating, training, and holding store associates accountable for excellent customer service

• Ensuring members receive a friendly greeting/check-in and prompt attention to their needs
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Cultivated personal relationships with members, serving as a trusted resource for inquiries and concerns
• Maintained a visible presence on the club floor and in locker rooms to assist members.
• Being present on the club floor and locker rooms, helping keep a clean and safe environment
• Conducted regular team cleans and identified equipment or amenities needing service to enhance member experience
• Supported and guided colleagues to foster teamwork and ensure a collaborative work environment
• Worked closely with team members to streamline processes and enhance overall productivity. with team members to enhance work efficiency. to make the workplace more productive.

• Managed the transportation of props and equipment for performances.
• Assisted guests with seating arrangements and navigation throughout the venue.
• Maintained cleanliness and organization of theatre lobbies and public areas.

• Operated forklifts to transport materials safely within warehouse environment.
• Loaded and unloaded trucks efficiently to ensure timely deliveries.
• Conducted routine inspections on equipment to maintain safety standards.