Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jesse Rouette

Nutley

Summary

As an experienced and results driven Center Manager and Administrative Professional with proven expertise in customer experience, team leadership, sales strategy and operational excellence, I am seeking a role in the medical field that allows me to leverage my skills in organization, communication and patient support.

Overview

5
5
years of professional experience
1
1
Certification

Work History

General Manager

The Peach Bar Waxing Center
Clifton, NJ
07.2019 - 06.2024
  • Managed daily operations including inventory, payroll support, accounts receivable/payable, and scheduling to ensure efficient business performance.
  • Maintained compliance with safety regulations, licensing requirements, and brand standards.
  • Recruited, interviewed, and onboarded staff while overseeing HR-related responsibilities and employee performance evaluations.
  • Supervised front desk operations and social media engagement to enhance client experience and attract new customers.
  • Conducted monthly team meetings and performance reviews to align staff with business goals.
  • Analyzed business performance and implemented strategic action plans with ownership to exceed monthly revenue targets.
  • Delivered exceptional customer service by creating a personalized and welcoming guest experience.

Columbia University Irving Medical Center – Department of Neurology
New York, New York
02.2024 - 05.2024
  • Managed Excel-based tracking systems for resident physician conference attendance and clinic evaluation data
  • Streamlined quarterly evaluation processes by consolidating forms based on date ranges, reducing administrative burden
  • Maintained attestation trackers to ensure compliance with departmental standards
  • Participated in meetings focused on clinical trial budgeting, revenue forecasting, and operational planning

Education

Bachelor of Science - Public Health with a concentration in Health Policy Research and Administration

Montclair State University
Montclair, NJ
05-2024

Bergen Community College
Paramus, NJ
08-2025

Skills

  • Data Management
  • Proficient with POS systems
  • Canvas
  • Square
  • Clover
  • Public Health Knowledge (Policy/Program Admin/Community Outreach)
  • Empathy/Collaboration/Initiative/Attention to Detail
  • Leadership and team building

Certification

  • Certified Clinical Medical Assistant (CCMA) – National Healthcareer Association
    Issued: 2026

Timeline

Columbia University Irving Medical Center – Department of Neurology
02.2024 - 05.2024

General Manager

The Peach Bar Waxing Center
07.2019 - 06.2024

Bachelor of Science - Public Health with a concentration in Health Policy Research and Administration

Montclair State University

Bergen Community College