Keresa Schultz
Fergus Falls,MN
Summary
Detail and customer-oriented General Manager with 20+ years of experience focused on increasing and expanding margins while dedicating to deliver positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales team leader with strong organization skills, ability to handle multiple projects simultaneously with a high degree of accurancy, good planning abilities and interpersonal communication strengths. Industry professional with a history of meeting company goals while working under pressure and adapting to new situations and challenges to best enhance the orgainizational brand.
Overview
20
20
years of professional experience
1
1
Certification
Work History
General Manager
Discover Lodging Management/ AmericInn By Wyndham
Fergus Falls, MN
04.2004 - 12.2023
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Education
High School Diploma -
Pelican Rapids Secondary
Pelican Rapids, MNAccounting And Business Management
Moorhead State University
Moorhead, MNSkills
- New Business Development
- Product Analysis
- Budget Development
- Cost Reductions
- Desktops, Laptops, and Mobile Devices
- Loss Prevention
- Facility Management
- Needs Assessment
- Product Promotion
- Customer Service
- Vendor Sourcing
- Project Management
- Direct Sales
- Budget Allocation
- Staff Development
- Staff hiring
- Staffing
- Payroll Administration and Timekeeping
- Training Management
- Deadline-oriented
- Business Growth Initiatives
- Client Relations
- Organizational Structuring
- Recruitment
- Budget coordination
- Inventory Control
- Scheduling
- Strategic Planning
- Operations Management
- Performance Analysis
- Quality Management
- Customer Relations
- Process Improvements
- Budget Control
- Account Management
- Motivation
- Team Oversight
- Marketing
- P&L Administration
- P&L Management
- Expense Control
- Efficient multi-tasker
- Delegating Work
- Workflow Planning
- Mind Mapping
- Cost Control
- Employee Motivation
- Vendor Negotiations
- Staff training/development
- Sales Promotion
- Skilled negotiator
- Teamwork and Collaboration
- Employee Scheduling
- Exceptional interpersonal communication
- Staff Training
- Sales Team Development
- Troubleshooting expertise
- Hiring and Onboarding
- Financial Management
- Assignment Delegation
- Advertising and marketing
- Problem Resolution
- Special Promotions Planning
- Supply Chain Management
- Distribution Management
- Risk Mitigation
- Business marketing
- Purchasing and planning
- Revenue Forecasting
- Data Management
- Data review
- Supplier Monitoring
- Price Structuring
- Staff Training and Development
- Calendar Management
- Contract Negotiations
- Financial Oversight
- Vendor relationships
- Staff Motivation
- Budget Analysis
- Total Quality Management
- Contract Administration
- Schedule Management
- Quality Assurance
- Business Leadership
- Decision-Making
- Sales Coaching
- Management Team Building
- Organizational Development
- Staff Scheduling
- Economic Analysis
- Logistics
Certification
- Area of certification Training - Timeframe
- Certified Job Title, Company Name - Timeframe
- Licensed Job Title - Timeframe
- Area of certification, Company Name - Timeframe
Timeline
General Manager
Discover Lodging Management/ AmericInn By Wyndham
04.2004 - 12.2023
High School Diploma -
Pelican Rapids Secondary
Accounting And Business Management
Moorhead State University