Jesse Sanner
Summary
Reliable and upbeat Sales Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. Has a background including groundskeeping with three years of hands-on experience maintaining grounds for various facilities. Skills including grass trimming, fertilizing, snow removal, the staging of special events, and parking details. In-depth knowledge of job-related tools and equipment operations. Knowledgeable about product merchandising, payment processing, and service.. Efficient Car Wash Attendant successful in completing cleaning and maintenance tasks quickly and thoroughly. Results-oriented with exceptional communication and strong background in customer service.
Overview
10
10
years of professional experience
Work History
Sales Associate
Cycle Gear
06.2021 - Current
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Managed efficient cash register operations.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Grounds Crew Member
Shady Side Academy
05.2018 - 04.2021
- Performed regular maintenance of grounds, including mowing, trimming, edging, pruning, and planting
- Participated in snow removal operations using shovels and snowblowers when necessary
- Used hand-held tools to maintain green spaces
- Removed debris and trash from surrounding areas and disposed of recyclable materials properly
- Mulched flower beds to retain moisture levels in the soil
- Swept and power washed hard surfaces to remove grime
- Trimmed or edged around flower beds, walks,
- or walls
- Pruned and trimmed trees and hedges with shears, pruners, or chain saws.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
Car Wash Attendant
Latrobe Auto Spa
03.2014 - 03.2018
- Established loyal customer base through consistent quality workmanship and friendly service interactions.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Received check, cash and credit card payments from customers, gave back balance, and maintained accounts of payments received on daily basis.
- Utilized high-pressure washers to clean vehicles and equipment.
Education
High School Diploma -
Mount Pleasant Area High School
Mount Pleasant, PA05.2015
Skills
- Product Sales
- Motorcycle Product Knowledge
- Exceptional Customer Service
- POS System Operation
- Diagnostic abilities
- Customer Relationship Management (CRM)
- Mechanical Systems
- Sales and Retail Experience
- Customer Service
- Creative Thinking
References
References available upon request.
Timeline
Sales Associate
Cycle Gear
06.2021 - Current
Grounds Crew Member
Shady Side Academy
05.2018 - 04.2021
Car Wash Attendant
Latrobe Auto Spa
03.2014 - 03.2018
High School Diploma -
Mount Pleasant Area High School