Jesse Seeley
El Reno,OK
Summary
Proven leader with a track record of enhancing team productivity and customer satisfaction at Lucky Star Casino. Skilled in staff management and problem-solving, I excel in creating efficient workflows and fostering a culture of continuous improvement. Demonstrates adaptability and professionalism, significantly improving operational efficiency by implementing strategic inventory control measures.
Overview
2
2
years of professional experience
Work History
Interim Supervisor
Lucky Star Casino
Concho Ok
07.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Streamlined inventory management processes, leading to more organized and efficient stock handling system.
Line Cook
Lucky Star Casino
Concho Ok
02.2024 - 07.2024
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Plated and presented all dishes to match established restaurant standards.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Checked food temperature regularly to verify proper cooking and safety.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
- Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
- Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
- Grilled meats and seafood to customer specifications.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Strengthened team communication through active listening and constructive feedback during shift meetings or one-on-one sessions.
- Assisted in inventory management by accurately tracking supplies and placing orders as needed.
- Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.
- Mentored junior staff members in culinary skills and techniques, fostering professional growth within the team.
- Implemented effective waste reduction strategies, minimizing food costs and supporting sustainable practices.
- Improved team morale and productivity through effective communication and collaboration.
- Fostered culture of continuous improvement, encouraging feedback and implementing suggestions for better kitchen operations.
- Assisted in training of new line cooks, ensuring they met kitchen's high standards quickly.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Verified proper portion sizes to consistently attain high food quality standards.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Trained new kitchen staff on food safety, preparation and cooking techniques.
- Maintained smooth and timely operations in preparation and delivery of meals.
- Monitored food quality and presentation to maintain high standards.
Team Member
Whatabuger
Mustang, OK
10.2022 - 03.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted customers in selecting merchandise best suited to needs.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
Education
High School Diploma -
Seeley Homeschool
El Reno Ok03.2023
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Inventory Control
- Processes and procedures
- Policy Enforcement
- Teamwork and Collaboration
- Problem-Solving
- Multitasking Abilities
- Multitasking
- Attention to Detail
- Decision-Making
- Excellent Communication
- Effective Communication
- Adaptability and Flexibility
- Active Listening
- Professionalism
- Self Motivation
- Adaptability
- Reliability
- Time management abilities
- Professional Demeanor
Languages
Sign language
Limited Working
Timeline
Interim Supervisor
Lucky Star Casino
07.2024 - Current
Line Cook
Lucky Star Casino
02.2024 - 07.2024
Team Member
Whatabuger
10.2022 - 03.2023
High School Diploma -
Seeley Homeschool