Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Jesse Villalobos

Sunnyside,United States

Summary

Detail-oriented individual who brings proven experience in defect identification, documentation and reporting. Not shy about raising concerns or advocating for customers' needs. Positive attitude and great teammate.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Quality Coordinator

Yakima Chief Hops
Sunnyside, WA
08.2023 - Current
  • Assisted in the development and maintenance of quality control standards and procedures.
  • Prepared detailed reports on inspection results.
  • Monitored inventory levels of raw materials and components used in production operations.
  • Provided technical support to production staff regarding process control methods, documentation requirements.

Pharmacy Manager

Doctors Pharmacy
Richland, WA
01.2023 - 08.2023
  • Resolved customer inquiries concerning their prescriptions, insurance coverage, pricing or other related issues.
  • Coordinated with physicians' offices to obtain medical records when needed for prescription processing.
  • Trained pharmacy interns and newly hired technicians.
  • Oversaw work activities, performance and service quality of pharmacy staff.

Pharmacy Technician

Specialty Medical Staffing
Grandview, WA
07.2022 - 01.2023
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Assisted pharmacists in compounding sterile products according to state regulations.

Pharmacy Technician

Wal-Mart Pharmacy
Sunnyside, WA
07.2018 - 08.2022
  • Managed filing of prescriptions, both electronically and manually.
  • Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
  • Received payment from customers and processed credit card transactions when necessary.

Order Filler

Wal-Mart
Grandview, WA
07.2016 - 10.2018
  • Received orders and prepared them for shipment by selecting items from shelves, packing boxes, labeling, and loading onto delivery trucks.
  • Organized shipments according to size, weight, destination, delivery method, and urgency of order.
  • Checked incoming goods against purchase orders to ensure quality assurance.

Assistant Manager

Pizza Hut
Grandview, WA
07.2014 - 10.2018
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Monitored employee attendance records, timekeeping, and payroll information.

Skills

  • Preventive actions
  • Training and development
  • Corrective actions
  • Customer satisfaction
  • Attention to detail
  • Friendly, positive attitude

Certification

PCQI Certification

FSSC 22000 - Understanding The Requirements V6

HACCP Plan Development Training

ISO 9001:2015 Auditor Certification

Timeline

Quality Coordinator

Yakima Chief Hops
08.2023 - Current

Pharmacy Manager

Doctors Pharmacy
01.2023 - 08.2023

Pharmacy Technician

Specialty Medical Staffing
07.2022 - 01.2023

Pharmacy Technician

Wal-Mart Pharmacy
07.2018 - 08.2022

Order Filler

Wal-Mart
07.2016 - 10.2018

Assistant Manager

Pizza Hut
07.2014 - 10.2018
Jesse Villalobos