Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Jesse Webster

Willow Grove,PA

Summary

Proactive professional with a strong ability to adapt to new challenges. Demonstrated problem-solving skills and a history of building effective relationships with clients and team members. Committed to driving team success and delivering positive outcomes.

Overview

21
21
years of professional experience

Work History

Direct Support Professional

OneWell Health Care LLC
Horsham, PA
03.2025 - Current
  • Facilitated community integration by accompanying individuals on outings to promote independence.
  • Provided direct care to individuals with intellectual and developmental disabilities, enhancing daily living skills.
  • Supported skill development for individuals, aiding in personal growth and autonomy.
  • Transported clients to medical appointments and errands, ensuring timely access to services.

Route Service Representative

UniFirst
Croydon, PA
07.2014 - Current
  • Delivered on-time shipments while resolving customer issues to enhance service quality.
  • Trained new employees on route service duties, policies, and safety protocols.
  • Cultivated strong relationships with customers in a dynamic environment.
  • Maintained a clean driving record by adhering to safety rules and regulations.
  • Cross-sold additional products based on customer merchandise needs.
  • Supported contract renewal negotiations to ensure favorable terms for all parties.

Route Manager

Blue Diamond Disposal
Woodbine, NJ
12.2009 - 07.2014
  • Trained new employees on safety protocols for vehicle operation.
  • Developed positive relationships with customers, vendors, and stakeholders.
  • Resolved customer complaints professionally to maintain satisfaction.
  • Monitored driver and laborer attendance to control costs and uphold safety standards.
  • Identified improvement opportunities within routing systems for enhanced efficiency.
  • Organized schedules for drivers, trucks, and helpers to meet daily requirements.
  • Coordinated internal resources to assemble comprehensive bid packages.
  • Conducted interviews to assess applicants' qualifications and fit for roles.

Operations Manager

Enterprise Holdings
Philadelphia, PA
03.2004 - 08.2009
  • Managed scheduling, training and inventory control.
  • Connected with clients and developed strategies to achieve sales and customer service goals.
  • Identified areas of deficiency and performed root-cause analysis to solve problems.
  • Improved morale and management communication by creating employee recognition and rewards practices.
  • Responded to information requests from superiors, providing specific documentation.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Planned delivery routing, team workflows, and promotional initiatives.
  • Oversaw financial management, budget management, accounting and payroll activities.
  • Enforced federal, state, local and company rules for safety and operations.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Supported sales team members to drive growth and development.

Education

Some College (No Degree) - Communications

Rowan University
Glassboro, NJ

High School Diploma -

Millville Senior High School
Millville, NJ

Skills

  • Communication skills
  • Time management
  • Training and mentoring
  • Analytical thinking
  • Customer service and support
  • Sales negotiation
  • Team leadership
  • Problem solving

Affiliations

  • Coach for the Special Olympics

References

References available upon request.

Timeline

Direct Support Professional

OneWell Health Care LLC
03.2025 - Current

Route Service Representative

UniFirst
07.2014 - Current

Route Manager

Blue Diamond Disposal
12.2009 - 07.2014

Operations Manager

Enterprise Holdings
03.2004 - 08.2009

Some College (No Degree) - Communications

Rowan University

High School Diploma -

Millville Senior High School

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Jesse Webster