Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Jesse W. Frye

Gravette,AR

Summary


A detailed and strong worker with a penchant for organization and welcoming customer service. I have demonstrated an ability to assist and care for customers, showing adaptability and effective communication. I am seeking to transition away from the golf industry; hoping for new experiences and teachable moments. I resolve now to utilize these transferable skills to contribute positively in this adventure.

Overview

2
2
years of professional experience

Work History

Golf Operations Aide/Golf Pro Shop Assistant

Bella Vista Property Owners Association
05.2024 - 08.2024
  • Managed the Distribution of a fleet of 95 carts to players and fellow staff members.
  • Created a welcoming environment for patrons in both clubhouse and cart barn.
  • Coordinated with staff and customers to improve the pace of play, group composition, and the timing of tee-offs.
  • Managed the POS at the front desk of the Pro Shop, checking in and receiving the payment of up to 20 customers in a row
  • Helped to diffuse tense situations with angry customers and frustrated employees.
  • Worked long and often flexible shifts, sometimes completing tournament play on the course, and jumping immediately into a shift.
  • Kept detailed and neat records of cart acquisitions, names of customers, and lengths of rounds (for pace of play purposes)
  • Withheld playing and cart privileges from punished customers

Golf Operations Aide / Pro Shop Assistant

Kingswood Golf Course
05.2023 - 08.2023
  • Took on the busiest summer in our courses history.
  • Used workload management and delegation to juggle several responsibilities like bathroom cleaning, Over-the-phone tee time reservation, cart distribution to players, and closing the cart barn at night.
  • This led to the most successful summer in the history of the course.

Golf Operations Aide

Highlands Golf Course
05.2022 - 08.2022
  • Managed the flow of Golf carts and players around our very busy course and practice area.
  • Cared for both course and players by keeping carts clean and charged.
  • Provided excellent service and advice to inquiring customers; something that led to becoming a valued coworker.

Education

Bachelor of Arts - Business Administration

Clarke University
05-2025

Skills

  • Efficient workload organization
  • Compassionate customer support
  • Quick learner of both technological and physical procedures
  • Clear and consistent communicator
  • Detail-Focused
  • Independently motivated
  • Can relate to people from many different walks of life

Interests

  • Avid Reader
  • Enjoy participating in Golf for overall physical and mental well-being
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Hiking
  • Strategy Games
  • Outdoor Recreation
  • Horseback Riding
  • Music
  • Watching Movies and TV Shows

Timeline

Golf Operations Aide/Golf Pro Shop Assistant

Bella Vista Property Owners Association
05.2024 - 08.2024

Golf Operations Aide / Pro Shop Assistant

Kingswood Golf Course
05.2023 - 08.2023

Golf Operations Aide

Highlands Golf Course
05.2022 - 08.2022

Bachelor of Arts - Business Administration

Clarke University
Jesse W. Frye