Roger Wilcher
Atlantic Beach,FL
Summary
Housekeeper with over a decade of experience leading housekeeping teams. Demonstrates a proven track record of effective management, and property aesthetics. Adept at utilizing and project management to enhance operational efficiency.
Coffee professional with extensive experience in crafting high-quality beverages and ensuring customer satisfaction. Consistently recognized for effective team collaboration and adaptability in dynamic environments. Skilled in inventory management, equipment maintenance, and customer service.
Overview
11
11
years of professional experience
Work History
Remote Operator
Quality Auditing Services
Remote
04.2026 - Current
- Operated machinery to ensure compliance with quality standards and safety protocols.
- Monitored production processes, identifying areas for improvement and implementing corrective actions.
- Collaborated with team members to enhance workflow efficiency and reduce operational downtime.
- Monitored product quality through consistent inspections, guaranteeing adherence to established specifications and regulations.
Housekeeper
K9s For Warriors
Florida
05.2021 - Current
- Ensure the campus is presentable for warriors
- Pick up trash around the property
- Empty doggie containers
- Use a blower around the clubhouse and entrances
- Clean the warrior clubhouse
- Clean the warrior suites
- Clean the warrior houses
- Order products for the main campus and other campuses
- Set up for events and graduation
- Wash laundry and bed linens
- Train employees for housekeeping and give directions
- Fix employee time cards and approve them for pto and sick
Custodian/Maintenance
Seaside charter
Atlantic Beach, FL
07.2020 - 09.2020
- Wipe down doors in classrooms and hallways
- Sweep classrooms and empty trash cans
- Mop main hallways and classrooms
- Wipe down windows
- Assist teachers with furniture
- Fix desks and spray cafeteria tables
- Empty yard trash and set the alarm
Groundskeeper
Condominium Concepts
Jacksonville, FL
11.2018 - 12.2019
- Drive around condos to ensure cleanliness
- Blow front and back of clubhouse
- Clean restrooms and restock supplies
- Clean light fixtures and paint rails
- Take out trash and clean clubhouse and pool area
- Pressure washing and vacuuming
- Wipe down walls
Customer Service Rep ,Merchandising
Homedepot
Jacksonville, FL
03.2015 - 09.2018
- Set bays to planograms
- Stock shelves
- Build displays and resets
- Answer incoming calls and solve customer complaints.
- Make customer orders from online orders.
- Multi-task with answering calls and email
Education
Some College (No Degree) - Business In Administration
Florida State College At Jacksonville
FloridaHigh School Diploma -
Duncan U Fletcher
Jacksonville, FL06.2013
Skills
- Forklift
- Reach Truck
- Warehouse Associate
- Shipping
- Receiving
- Landscaping
- Mowing
- Customer Service
- Facility Maintenance
- Dial Experience
- Cleaning
- Experimenter & Unload
- Pallet Jack
- Groundskeeping
- Coffee Experience
- Retail Sales
- Planograms
- Packaging
- Lawn Care
- Maintenance
- Data Entry
- Course (Udemy)
- CRM: Customer Relationship Management
- Beginner
- Skillful
- (Udemy) Customer Problem-Solving Master
- (Udemy )US Healthcare System -Payors: Commercial, Medicare and Medicaid
- Mastery: DelightClass (Udemy)
- Customer
- Time management
- Inventory management
- Certificate for Deacon at Greater St Mark Baptist Church
- Team leadership
Hobbies
I love learning new things and projects!
Personal Information
Title: Senior Housekeeper
Timeline
Remote Operator
Quality Auditing Services
04.2026 - Current
Housekeeper
K9s For Warriors
05.2021 - Current
Custodian/Maintenance
Seaside charter
07.2020 - 09.2020
Groundskeeper
Condominium Concepts
11.2018 - 12.2019
Customer Service Rep ,Merchandising
Homedepot
03.2015 - 09.2018
Some College (No Degree) - Business In Administration
Florida State College At Jacksonville
High School Diploma -
Duncan U Fletcher