Victoria Afful
Waxhaw,NC
Summary
Dedicated CNA with True Angels Home Healthcare, skilled in compassionate communication and time management. Enhanced patient satisfaction through attentive care and effective safety strategies. Actively engaged patients to promote mental health, while ensuring compliance with HIPAA guidelines. Committed to continuous improvement in home health practices and fostering independence in clients.
Experienced with small business management, focusing on operational efficiency, customer satisfaction, and team leadership. Utilizes strategic planning and resource management to ensure business growth and sustainability. Track record of fostering collaborative environments and delivering consistent results.
Overview
21
21
years of professional experience
1
1
Certification
Work History
CNA
True Angels Home Healthcare
Charlotte, NC
09.2017 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported needs of 20+ residents under long-term care.
Private Home Health Nurse
Self-employeed
Charlotte, NC
09.2004 - 09.2017
- Promoted mental health among patients by actively engaging them in conversation while also providing opportunities for social interaction within the community when applicable.
- Ensured patient safety and reduced risk of injury by implementing fall prevention strategies and maintaining a clean environment.
- Served as a resource for patients'' families by answering questions, addressing concerns, and providing guidance on managing complex healthcare situations at home.
- Contributed to the ongoing improvement of home health nursing practices by participating in continuing education opportunities and staying current on industry trends.
Education
CNA License -
Carolina School of Health Science
Charlotte, NC06-2004
Skills
- Time management
- Compassion and empathy
- Attention to detail
- Compassionate communication
- Problem-solving
- Compassionate
- Small business operations
- Planning and execution
- Teamwork and collaboration
- Customer service
- Money handling
- Relationship building
Certification
- CNA - Certified Nurse Assistant
- Dementia Care Training Certificate
Timeline
CNA
True Angels Home Healthcare
09.2017 - Current
Private Home Health Nurse
Self-employeed
09.2004 - 09.2017
CNA License -
Carolina School of Health Science