Jesse Williams
DeFuniak Springs
Summary
Dynamic professional with a strong background in inventory management and customer service. Proven ability to streamline operations, mentor staff, and enhance productivity, contributing to overall organizational success. Proficient Collision Estimator with solid background in auto collision estimation. Successfully assessed and managed repair projects, ensuring timely and accurate cost evaluations. Demonstrated effective communication and negotiation skills, consistently working with team members and clients to achieve optimal results.
Overview
8
8
years of professional experience
Work History
Parts Manager, Production Manager
Preston Hood Collision Center
Fort Walton Beach, FL
11.2019 - Current
- Oversaw parts inventory management, ensuring accurate stock levels and timely replenishment.
- Streamlined ordering processes, resulting in improved turnaround times for parts delivery.
- Trained and mentored staff on best practices for parts handling and customer service excellence.
- Collaborated with technicians to identify and source specialized automotive parts efficiently.
- Analyzed production data to identify trends and recommend operational adjustments.
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Reviewed work for quality and compliance with company standards and design specifications.
- Managed internal operational standards and productivity targets.
- Evaluated vehicle damage, generating detailed estimates for repairs and parts replacement.
- Collaborated with insurance adjusters to facilitate claim approvals and expedite repair processes.
Parts Manager, Production Manager, Towing Manager
Danny's Automotive
DeFuniak Springs, FL
02.2019 - 11.2019
- Managed inventory levels to ensure availability of essential automotive parts.
- Coordinated with suppliers to source high-quality components for repair services.
- Developed and maintained an organized parts storage system for efficient retrieval.
- Assisted technicians in identifying necessary parts for vehicle repairs and servicing.
- Supervised daily production activities to ensure efficient workflow and adherence to safety protocols.
- Implemented process improvements that enhanced productivity and reduced downtime.
- Coordinated with cross-functional teams to streamline operations and resolve production issues.
- Monitored inventory levels and collaborated with procurement for timely material availability.
- Conducted quality control inspections to maintain product standards and compliance with regulations.
- Coordinated dispatch of tow trucks to ensure timely service delivery.
- Managed communication between drivers and clients to streamline operations.
- Utilized GPS tracking systems to optimize route efficiency for tow requests.
- Evaluated vehicle damage, generating detailed estimates for repairs and parts replacement.
- Collaborated with insurance adjusters to facilitate claim approvals and expedite repair processes.
Delivery Driver
Garrysautomotive
Crestview, FL
11.2018 - 01.2019
- Delivered automotive parts efficiently to various locations while adhering to safety protocols.
- Managed route planning to optimize delivery times and minimize fuel consumption.
- Maintained accurate logs of deliveries and vehicle inspections for compliance purposes.
- Communicated effectively with team members and customers to ensure satisfaction and address concerns.
Parts Manager
Gerber Collision
Crestview, FL
11.2017 - 11.2018
- Collaborated with technicians to identify required components for vehicle repair.
- Maintained accurate records of parts usage and credit levels in CCC system.
- Implemented labeling system to improve retrieval efficiency of parts inventory.
- Coordinated with vendors to resolve discrepancies in part deliveries or orders.
- Tracked credits and other financial metrics to maximize profitability.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
Education
High School Diploma -
Paxton School
Paxton, FLSkills
- Invoice processing
- Customer service
- Inventory management
- Ordering parts
- Stock management
- Vendor relations
- Inventory auditing
- Returns processing
- Inventory restocking
- Goal setting
- Coordinating paperwork
- POS systems operations
- Parts documentation
- Reviewing deliveries
- Profit and loss tracking
- Problem-solving
- Decision-making
- Cost tracking
- Rule enforcement
- Energetic and positive
- Estimating
Timeline
Parts Manager, Production Manager
Preston Hood Collision Center
11.2019 - Current
Parts Manager, Production Manager, Towing Manager
Danny's Automotive
02.2019 - 11.2019
Delivery Driver
Garrysautomotive
11.2018 - 01.2019
Parts Manager
Gerber Collision
11.2017 - 11.2018
High School Diploma -
Paxton School