Jesse Wright
Oak Park,IL
Summary
Highly motivated Regional Sales Manager with exceptional analysis and leadership skills. Known for success in client retention and sales goals achievement. Offering over 9 years of sales leadership experience.
Overview
10
10
years of professional experience
Work History
Regional Sales Manager
A Place For Mom Inc.
New York , NY
2023.07 - Current
- Developed strategies and plans for regional sales growth.
- Created promotional campaigns to increase sales in the region.
- Recruited, trained, coached, mentored, and evaluated a team of regional sales representatives.
- Cultivated an environment that fostered teamwork among regional sales staff members.
- Resolved customer inquiries promptly as well as escalated issues when necessary.
- Generated reports on weekly, monthly, quarterly basis detailing regional sales metrics such as revenue goals achieved or missed targets.
- Partnered closely with marketing team to ensure successful execution of promotional campaigns in the region.
- Supervised sales strategy, training, team structure and communication of regional sales program.
- Increased revenue generation by collaborating with senior executives to assess regional performance and develop new sales strategies.
Senior Loan Advocate Manager
OppLoans
Chicago , IL
2016.01 - 2023.06
- Successfully led teams across 3 departments to overachieve on all metrics, including payments and employee benefit subscriptions for both Business to Consumer and Business to Business.
- Standardized metrics, appointed managers and key personnel, and implemented best practices resulting in scaling the team from 11 to 120.
- Fostered a culture of trust and respect to gain floor buy-in and gather effective feedback.
- Developed and appointed all sales managers within the B to C department through tailored plans addressing individual strengths and weaknesses.
- Utilized ongoing data evaluation and qualitative feedback to determine best practices for customer service.
- Conducted regular one-on-one coaching sessions to facilitate individual growth and provide candid feedback to representatives.
- Spearheaded cross-functional efforts to remove major bottlenecks and increased efficiency and production.
Loan Advocate
OppLoans
Chicago , IL
2015.01 - 2016.01
- Achieved highest customer service and satisfaction ratings every month by
focusing on every detail in the sales experience, resulting in an increase in brand
value. - Consistently ranked in the top 5% of Sales Representatives for total dollars
closed every month, with seven months leading the entire sales department.
Inside Sales Representative
Belly Card
Chicago , IL
2014.06 - 2015.01
- Established, developed, and fostered positive customer experience and relationships.
- Achieved sales targets within schedule.
Kept in alignment best practices and promotional trends. - Expedited the resolution of customer issues to maximize satisfaction.
Education
Bachelor of Science - Business Managment
University of Iowa
Iowa City, IA2013-05
Skills
- Customer Service
- Market Share Growth
- Sales Lifecycle Management
- Process Improvement
- Sales Leadership
- Negotiation and Persuasion
Languages
English
Native/ Bilingual
Spanish
Professional
Affiliations
- Special Olympics Year round Volunteer in the Softball and Track and Field Adult programs.
- Board Member and Treasurer for the Hammond Boxing Club's Youth Boxing Association.
Accomplishments
- Top Performer Trip Recipient for 2023 Rookie Regional Manager group.
- Five Time President's Club winner for Top Sales Manager from 2018-2022.
Timeline
Regional Sales Manager
A Place For Mom Inc.
2023.07 - Current
Senior Loan Advocate Manager
OppLoans
2016.01 - 2023.06
Loan Advocate
OppLoans
2015.01 - 2016.01
Inside Sales Representative
Belly Card
2014.06 - 2015.01
Bachelor of Science - Business Managment
University of Iowa
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