Jesseah Hernandez
Escondido Union School District
Escondido,CA
3
years of professional experience
Highly organized Personnel Clerk skilled in facilitating onboarding, supporting payroll processing, and managing HR data. Known for fostering effective communication between departments. Developed exceptional organizational and administrative skills in fast-paced office environment. Skilled in managing confidential information and streamlining office processes. Seeking to transition into new field where these transferrable skills can drive efficiency and accuracy.
Work History
Personnel Clerk
2 Years 8 Months- Facilitated onboarding procedures by providing new hires with necessary information and resources for effective integration.
- Coordinated communication between departments regarding personnel matters, fostering collaboration and efficiency.
- Supported payroll processing by verifying timecards and attendance records, contributing to timely salary disbursement.
- Responded to inquiries about benefits and policies, delivering accurate information to employees consistently.
- Developed training materials for new clerical staff, promoting knowledge sharing and operational consistency within the team.
- Maintained accurate employee data by regularly updating HR databases and spreadsheets.
- Collaborated with department managers to identify staffing needs and develop recruitment strategies accordingly.
- Maintained confidentiality when managing sensitive personnel information.
- Created and implemented an employee benefit education plan and answered benefit-related questions to help employees select options.
- Checked references for potential candidates.
- Developed and maintained HR policies and procedures.
- Participated in job fairs to recruit new talent.
Patient Service Representative
4 Months- Managed patient check-in and appointment scheduling using electronic health record systems.
- Provided accurate information on services and insurance options to enhance patient understanding.
- Coordinated communication between patients and healthcare providers to streamline care processes.
- Assisted with resolving patient inquiries and concerns, improving overall satisfaction levels.
- Maintained confidentiality of patient records in compliance with HIPAA regulations.
- Implemented feedback mechanisms to gather patient insights for service improvement initiatives.
- Developed and maintained organized filing systems for efficient retrieval of patient information.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Assisted with insurance verification tasks, ensuring accurate billing and timely reimbursement for services rendered.
- Enhanced office efficiency by managing multi-line phone systems and promptly directing calls to appropriate personnel.
Education
High School Diploma
Skills
Training coordination
Training assistance
File management
Maintaining files
Recruitment strategies
HR data management
Record management
Administrative expertise
Timeline
Personnel Clerk
Escondido Union School District
02.2024 - CurrentRead More
Patient Service Representative
Neighborhood Health Care
10.2023 - 02.2024Read More
High Tech High North County
High School Diploma
Read More