Lisa K. Brown

In my previous role as a Personnel Clerk, I was responsible for assisting employees with various inquiries related to health benefits, retirement options, and payroll services

My commitment to providing exceptional support allowed me to build trust with colleagues while effectively addressing their concerns regarding FMLA, PFML, and parental leave This experience has not only honed my communication skills but has also reinforced my passion for helping others navigate complex processes

Supervised and directed Correctional Officers and Sergeants during assigned shifts Assumed command of housing units, posts, or facility operations when on duty Ensured proper staffing, post assignments, and relief coverage Enforced DPSCS policies, post orders, and institutional rules Provided guidance, instruction, and on-the-job training to staff Monitored staff performance and adherence to policies and procedures Addressed staff misconduct and recommend disciplinary action when necessary Promoted professionalism, integrity, and effective teamwork Reviewed and approved incident reports, logbooks, and use-of-force documentation Prepared shift summaries and reports for command staff Assisted in internal investigations and audits Maintained accurate records and documentation Key Skills & Competencies Knowledge of HR and personnel procedures Accuracy and attention to detail Customer service and communication skills Proficiency with office software (Word, Excel, email)  Strong leadership and decision-making abilities Knowledge of correctional laws, policies, and security procedures Effective communication and report-writing skills Commitment to safety, accountability, and ethical conduct