Jesseca Loyd Williams

• Maintained a clean, sanitary, and organized treatment room in compliance with industry regulations.
• Discussed procedures and treatment options with clients.
• Provided specialized facials, chemical peels, microdermabrasion, and other advanced treatments to address various skin concerns.
• Recommended retail products for at-home use.
• Boosted client satisfaction by providing personalized skincare treatments and product recommendations.
• Created a relaxing atmosphere for clients by incorporating aromatherapy and soothing music into treatment sessions.
• Educated patients on treatment options.
• Performed thorough skin analysis to determine appropriate treatments for clients'' individual needs.
• Fostered friendly, warm, and exceptional customer experience.
• Advised clients on proper home-care regimens.
• Improved clientele retention with exceptional customer service and follow-up care.
• Analyzed skin condition and made appropriate product recommendations.
• Promoted the importance of regular skincare maintenance as part of overall health and wellbeing.
• Developed strong rapport with clients by actively listening to their concerns and offering expert advice on skincare solutions.
• Welcomed clients arriving for appointments.
• Stocked treatment rooms with proper supplies.
• Ensured client safety by conducting patch tests before administering new treatments or products.
• Enhanced spa revenue by upselling products and services during client consultations.
• Increased return business through the development of customized home-care routines for clients.
• Participated in ongoing professional development opportunities to stay current on industry trends and techniques.

Returned to previous position as Charge Nurse in Nursing Home setting, with the same duties as previously mentioned.

• CNA advancement to LPN in 2004. Departments worked in order: Assisted Living, LTC, Hospital/ER/Outpatient, Clinic, School Nurse, then returned to LTC.
• Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
• Managed patient care as LPN charge Nurse by physically assistance, medication administration, accurate documentation, delegation of CNA responsibilities, and appropriate time management.
• Assisted with admissions, appointments, transfers, and discharges.
• Performed wound care treatments using sterile techniques, promoting healing and preventing complications.
• Participated in ongoing professional development opportunities to enhance knowledge base and skillset as an LPN.