Summary
Overview
Work History
Education
Skills
Certification
Timeline
Work Availability
Training

Jesse Kiley

Brooksville,US

Summary

Cybersecurity professional with seven years of experience in IT support and system management within organizations like the Florida Department of Health. Achieved a reduction in response times from over one hour to five minutes for 90% of tickets while enhancing productivity by 75% through innovative policies. Recognized for conducting vulnerability assessments that improved security posture by reducing risks by 40%. Graduated Magna Cum Laude with a Master’s in Cybersecurity, demonstrating a strong foundation in analytics and problem-solving.

Overview

10
10
years of professional experience
1
1
Certificate

Work History

Distributed Computer System Analyst

FLORIDA DEPARTMENT OF HEALTH
10.2021 - Current
  • Conducted weekly vulnerability assessments for the IT infrastructure for up to 10 systems, identifying and remediating 2-3 critical vulnerabilities and improving IT security policies while reducing the overall attack surface by 25%.
  • Transformed IT workflows, reducing the average ticket resolution time by 75% and raising end-user satisfaction scores by 95% measured through quarterly surveys.
  • Instituted innovative IT policies that supercharged productivity by 75%, revolutionizing resource management efficiencies.
  • Handled quarterly audits of Active Directory user accounts, permissions, USAR reportsfleading to the identification of 20+ vulnerable accounts and the removal of excessive privileges to reduce potential security risks.
  • Initiated a zero-trust security model, segmented network access based on user roles, and achieved compliance with department regulatory standards, while mitigating data breach risks by 40% organization-wide by providing feed back and acceptable use policies to staff.
  • Developed quarterly audits to manage the lifecycle of IT assets, optimizing resource allocation and implemented scalable solutions to support long-term growth.
  • Assisted project managers in creating accurate project timelines through careful analysis of task dependencies and resource constraints within system development initiatives.

FULL TIME STUDENT / FREELANCE WORK
02.2018 - 10.2021
  • Diagnosed and repaired 3-5 computers weekly while balancing full-time computer science coursework; maintained a 3.84-3.87 GPA and graduated Magna Cum Laude, showcasing dedication and proficiency with technology matters.

Team Manager and IT Support

SUNCOAST GYMNASTICS ACADEMY
10.2015 - 02.2018
  • Managed hardware and software systems, system scans and maintenance, ensuring uninterrupted business operations and technological efficiency improving workflow by 25%.
  • Directed 250+ individuals between comprehensive gymnastics program, supervising coaches, classes, and competitive teams, while overseeing budgeting, purchasing, and administrative.
  • Designed and executed detailed lesson plans, strategic training regimens, improving productivity, boosting training efficiency and reducing downtime by 75%.
  • Implemented a data-driven approach to track and analyze team performance metrics, identifying areas for improvement and adjusting training strategies that led to a 20% increase in successful placement in competition.
  • Transformed team dynamics, securing the number one team ranking in Florida within one year by fostering discipline, accountability, and technical excellence.
  • Spearheaded innovative coaching methodologies and cross-disciplinary drills, enhancing athletes’ skills and boosting training efficiency by 45%.
  • Coordinated team logistics for regional and state competitions, resulting in 15+ state champions and 4 regional champions.

Education

Masters - Cybersecurity

UNIVERSITY OF WEST TAMPA
08.2024

Graduated Magna Cum Laude.


Bachelors - Computer Science

SALEM INTERNATIONAL UNIVERSITY
02.2021
  • Graduated Magna Cum Laude.
  • Awards: Dean’s list and Presidential Scholarship Recipient (2019, 2020, 2021).

Skills

  • Cybersecurity Tools: Microsoft Defender, Microsoft Entra ID, Zero Trust, Vulnerability Assessment, IDS/IPS, Threat Hunting, SIEM
  • Systems Administration: Active Directory, Azure Cloud, Identity and Access Management (IAM), SCCM, Intune, GPO Management
  • Networking and Systems: Forescout, Splunk, Network Mapping, Windows OS, Apple iOS, Android OS
  • Compliance and Governance: HIPAA Compliance, Risk Management Strategies
  • Leadership and Team Management
  • Time Management and Prioritization
  • Analytical, Problem-Solving, Critical Thinking Skills
  • Adaptability and Flexibility
  • Communication and Interpersonal Skills
  • Personal Effectiveness

Certification

CompTIA Security + Certification (June 2025)

Timeline

Distributed Computer System Analyst - FLORIDA DEPARTMENT OF HEALTH
10.2021 - Current
- FULL TIME STUDENT / FREELANCE WORK
02.2018 - 10.2021
Team Manager and IT Support - SUNCOAST GYMNASTICS ACADEMY
10.2015 - 02.2018
UNIVERSITY OF WEST TAMPA - Masters, Cybersecurity
SALEM INTERNATIONAL UNIVERSITY - Bachelors, Computer Science

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Training

Cybersecurity Principles, Digital Forensics, System and Network Security, Cloud Architecture and Security, Secure Development, Advanced Legal and Ethical Issues in Cybersecurity, Software Development, Algorithms, Database Systems, Network Security Fundamentals, SQL, Oracle, VMs, Penetration Testing, Linux, Bitlocker, Coreview.

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