Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessenia Balcazar

Dallas,TX

Summary

Dedicated and adaptable Teacher Substitute with over 2 years of childcare experience, leveraging a strong customer-focused background to support student needs and enhance classroom activities. Proven ability to step into diverse classroom environments and collaborate effectively with teachers and staff to achieve educational goals. Committed to fostering a positive, safe, and inclusive atmosphere that encourages both academic and personal growth, while ensuring each student feels welcome and valued.

Overview

5
5
years of professional experience

Work History

Substitute

Child Care Group
Dallas,Tx
12.2025 - Current
  • Assisted in supervising children during daily activities to ensure safety and engagement.
  • Supported classroom management by implementing lesson plans and maintaining order among students.
  • Adapted quickly to diverse classroom environments, fostering a positive learning atmosphere.
  • Collaborated with permanent staff to address individual student needs and enhance educational experiences.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.

Teacher Assistant

Child Care Careers
Houston, TX & Dallas,Tx
01.2023 - 11.2025

•Assisted in the supervision and care of children, ensuring their safety and well-being at all times.

•Became familiar with the routine of each classroom and assumes responsibility for daily classroom programs in Teacher's absence.

• Collaborated with parents to provide regular updates on student progress and address any concerns or questions they may have had.

• Assisted in the supervision of students during recess, lunchtime, and field trips.

•Maintained accurate records of student attendance, behavior incidents, and academic performance.
•Supported in maintaining a clean and organized classroom environment.

• Shares responsibility of setting up room for daily activities.

Retail Sales Associate

Best Buy
Houston, TX
10.2022 - 2023
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Managed cash register operations using POS systems and processed sales and returns.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Kept calm and applied problem solving and interpersonal skills to resolve conflicts.

Sales Concierge/ Front Desk Receptionist

The Gents Place
Hobson, TX
05.2021 - 01.2022
  • Welcomed guests to the front desk and engaged in friendly conversations while conducting the check-in process.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Handled payment processing and provided customers with receipts and proper bills and change
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Helped customers find specific products, answered questions and offered product advice.
    old various products by explaining unique features and educatin ustomers on proper application or usage
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Managed bar area and handled inventory, regulation compliance and customer relationships.

Independent Contractor

Primerica
Houston, TX
12.2020 - 05.2021

•Delivered service to customers to maintain and extend relationship or future business opportunities

• Collaborated closely with clients to better understand the entire project

scope.

  • Evaluated consistency and importance of different business intelligence data against needs to determine optimal courses of action.
  • Coordinated appointments and consultations with clients to identify individual needs and gain better understanding of overall financial

situations.

  • Conducted meetings or phone calls with potential clients to present insurance policies and answer questions
  • Explained features, advantages and disadvantages of various policies to promote sale of insurance plans.
  • Educated and counseled clients about insurance coverage differences.

Education

High School Diploma -

Elsie High School
Houston, TX
06.2020

Skills

    Adaptability
    Student Engagement
    Collaboration with Staff & Parents
    First Aid & CPR
    Basic ASL

Timeline

Substitute

Child Care Group
12.2025 - Current

Teacher Assistant

Child Care Careers
01.2023 - 11.2025

Retail Sales Associate

Best Buy
10.2022 - 2023

Sales Concierge/ Front Desk Receptionist

The Gents Place
05.2021 - 01.2022

Independent Contractor

Primerica
12.2020 - 05.2021

High School Diploma -

Elsie High School