Markiah Brown
Belleville,IL
Summary
Diligent Retail Associate skillful in connecting with people and promoting products. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Experienced in maintaining stock and setting up promotions.
Organized Teaching Assistant focused on helping lead teacher with support and student instruction. Passionate about positively impacting students' lives and helping improve academic performance. Personable and kind with people of diverse backgrounds.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Substitute
Lots Of Love Early Learning Center
Belleville, IL
01.2021 - Current
- Monitored attendance records, enforced rules regarding tardiness or absences, and completed incident reports when necessary.
- Addressed individual student needs and accommodated learning differences.
- Supported individual students who needed additional assistance on assignments or concepts taught in class.
- Organized classroom activities, games and tasks to enhance interactive learning experience.
- Adapted teaching methods to meet diverse student learning styles.
- Maintained a safe, organized and disciplined learning environment for students of all ages.
- Prepared and delivered instructional materials suited to varied learning levels.
Retail Sales Associate
The UPS Store Inc.
Belleville, IL
04.2021 - 08.2021
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts
- Replenished floor stock and processed efficient shipments to maintain optimal product availability for customer demands
Cashier/ Sales Floor Associate
Burlington Coat Factory Distribution Center
Fairview Heights, IL
06.2020 - 06.2021
- Helped customers find specific products, answered questions, and offered product advice
- Trained new team members in cash register operation, stock procedures and customer services
- Answered customer questions, provided store information, and directed customers to designated areas
- Replenished floor stock and processed efficient shipments to maintain optimal product availability for customer demands
Education
High School Diploma -
Belleville Township High School- West
Belleville, IL05.2020
Pre-Medicine -
Indiana State University
Terre Haute, INAssociate of Arts -
Southwestern Illinois College
Belleville, ILSkills
- Customer Service
- Upselling Techniques
- Merchandising
- Cash Handling
- Order Processing
- Problem Solving
- Customer Needs Assessment
- POS System Operation
- Verbal and Written Communication
- Computer Proficiency and Microsoft Office
- Microsoft Office
- Excel
- Classroom support
- Educational assistance
- Transition planning
- CPR and first aid
- Individual student assistance
- Teacher support
Certification
Certified in First Aid, CPR, and AED.
Languages
English
Timeline
Retail Sales Associate
The UPS Store Inc.
04.2021 - 08.2021
Substitute
Lots Of Love Early Learning Center
01.2021 - Current
Cashier/ Sales Floor Associate
Burlington Coat Factory Distribution Center
06.2020 - 06.2021
High School Diploma -
Belleville Township High School- West
Pre-Medicine -
Indiana State University
Associate of Arts -
Southwestern Illinois College