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Manager Employee Relations & HR Compliance - HR Employee Relations & Compliance - Akron Firstenergy Headquarters

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Service-oriented manager and medical scheduler with 19years of Military experience. Equipped with skills to lead a a multi-million dollar company with in logistical operations, inventory, purchasing, and staffing. Proficient in working with insurance authorizations with in the marketplace. Driven to raise the bar for patient satisfaction having been responsible for scheduling over 1000 appointments with in a highly productive interventional pain and spine clinic. Worked over 700 insurance authorizations in a fast paced always evolving work environment. Advanced with superior leadership, communication and multi-tasking skills. With my complex problem solving and attention to detail I have been able to make hasty decisions under large amounts of pressure. Expertise includes leading operations, managing, reporting and enhancing systems to maintain responsiveness in dynamic situations. Successful at gathering, reviewing and presenting information to align operations with current situations. Excellent judgment with critical eye for detail and understanding of strategy.

Dynamic Account Manager and Results-driven Tactical Investigator offering expertise in building partnerships, Government affairs, retaining key accounts and enhancing profit channels through strong leadership, interpersonal communication, and strategic management to implement successful strategies.

Dynamic and results‑driven operations leader with extensive experience managing diverse teams, coordinating complex organizational functions, and sustaining high levels of readiness in demanding environments. Demonstrates advanced proficiency in personnel management, administrative oversight, and training development while ensuring seamless execution of daily operations, logistics, equipment maintenance, and movement planning. Skilled in synchronizing cross‑functional teams, communicating leadership intent, enforcing standards and safety protocols, and cultivating a cohesive, high‑performance culture. Recognized for exceptional mentorship, problem‑solving ability, and the capacity to manage resources, personnel, and mission requirements with precision, accountability, and professionalism.

Dynamic leader with expertise in strategic planning and resource management. Proven ability to enhance team morale and operational excellence across diverse military environments. Seasoned professional in intelligence operations with a strong background in overseeing sensitive information management. Skilled in critical thinking and project management, contributing to mission success and operational readiness in high-stakes scenarios. Results-driven and recognized for driving operational excellence and fostering team cohesion. Experienced in managing large teams, ensuring the health and welfare of personnel, and implementing effective procedures for resource optimization.

Jessenia Cedeno

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HEADQUARTERS MECHANICAL.INC

GATON CLEANERS LLC

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11 GRADOS

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HEADQUARTERS MECHANICAL.INC

GATON CLEANERS LLC

11 GRADOS

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