Responsible professional with several years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success.
Overview
5
5
years of professional experience
2024
2024
years of post-secondary education
Work History
Solo esthetician
Jessenia.lvesti
Las Vegas
07.2024 - Current
Provided skin consultations to assess customer needs and preferences.
Performed facials using various skincare products and techniques.
Administered waxing services to remove unwanted hair for clients.
Provided excellent customer service and skincare treatments to clients.
Fine Dining Hostess
Wynn Las Vegas
Las Vegas
10.2022 - 07.2024
Greeted and seated guests in accordance with fine dining standards.
Managed reservations using the restaurant's booking system.
Assisted servers by communicating guest needs effectively.
Concierge
The Stirling club
Las Vegas
07.2021 - 07.2024
Greeted and assisted guests with inquiries and special requests daily.
Coordinated transportation arrangements for guests using various local services.
Managed reservations for dining, activities, and events through online systems.
Directed incoming calls and messages to appropriate staff or residents.
Took to-go orders for Turnberry residents including food and alcoholic beverages.
Trained new staff members on proper policies and procedures related to customer service delivery.
Server Assistant
Gen Korean BBQ
Las Vegas
05.2020 - 07.2021
Assisted servers with food and drink service during peak hours.
Maintained cleanliness of dining areas and ensured readiness for guests.
Supported kitchen staff by organizing and restocking supplies efficiently.
Collaborated with front-of-house staff to ensure smooth restaurant operations.
Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.