JESSI WALLACE
North Platte,NE
Summary
Friendly and professional customer service representative with 2+ years experience in a banking discipline. Experienced in helping customers with deposits, withdrawals, and new accounts as well as confident in the ability resolve challenges. Commitment to quality, accuracy and efficiency as well as a skilled communicator.
Overview
3
3
years of post-secondary education
7
7
years of professional experience
Work History
Bartender
Bayside golf course
North Platte, NE
05.2026 - Current
- Prepared and served beverages to guests at Bayside golf course events.
- Maintained cleanliness and organization of bar area to enhance guest experience.
- Ensured bar area remained clean and organized during all shifts.
- Assisted in managing inventory of liquor, mixers, and supplies to ensure availability for events.
- Handled cash transactions accurately during peak service periods to ensure efficient service.
- Operated a cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Teller/New Accounts Banker
Pinnacle Bank
11.2023 - 11.2024
- Received and paid money to customers, maintaining accurate transaction records.
- Recorded deposits, withdrawals, negotiable instruments, and other transactions.
- Greeted customers and handled paper and cash transactions efficiently.
- Assisted customers in accessing safe lock boxes.
- Balanced teller drawer at end of each shift, ensuring accuracy.
- Identified necessary tasks
- Necessary
Cashier/Barista
Juice Stop
01.2020 - 11.2024
- Delivered customer service by addressing inquiries and resolving issues.
- Engaged with customers to understand their needs and provide solutions.
- Processed customer payments efficiently at point of sale.
- Engaged with customers to understand needs and enhance their experience
- Processed customer payments accurately and efficiently
Teller
First Interstate Bank
11.2021 - 11.2023
- Responsible for daily teller transactions in both the lobby and drive-
- Up locations of the branch. Responsible for the delivery of high
- Quality customer service and maintaining client relationships.
- Followed verbal and written instructions with precision
- Ensured confidentiality of sensitive information
- Interpreted and executed important instructions effectively
Teller
First Interstate Bank
11.2024 - 05.2026
Education
Highschool Diploma -
NORTH PLATTE HIGH SCHOOL
North Platte, NE 08.2015 - 01.2019
Skills
- Point of Sale operation
- Cash register operation
- Bar inventory organization
- Inventory management
- Menu knowledge
- Customer service
- Customer engagement
- Customer communication
- Attention to detail
- Multitasking under pressure
- Recording information
- Highly reliable
Timeline
Bartender
Bayside golf course
05.2026 - Current
Teller
First Interstate Bank
11.2024 - 05.2026
Teller/New Accounts Banker
Pinnacle Bank
11.2023 - 11.2024
Teller
First Interstate Bank
11.2021 - 11.2023
Cashier/Barista
Juice Stop
01.2020 - 11.2024
Highschool Diploma -
NORTH PLATTE HIGH SCHOOL
08.2015 - 01.2019