Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Associate of the Month
Work Availability
Associate of the Month (multiple times)
Generic

Jessica Abbott

Danville,VA

Summary

Reliable cashier with solid background in providing high-quality service in busy restaurant environments. Skilled in multitasking and maintaining positive dining experience for guests. Demonstrated expertise in handling customer inquiries and resolving issues promptly and efficiently. Proven ability to collaborate with team members and adapt to fast-paced settings.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Cashier and Prep

Wendy's
11.2024 - 03.2025


  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Server

Tuscany Italian Grill
10.2023 - 01.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked to place orders, manage bills, and handle complimentary items.

Server

Joe And Mimma's Italian Restaurant
03.2019 - 05.2021
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Masker

Morgan Olson
07.2020 - 09.2020
  • Optimized workflow by organizing tools and materials for easy access during shifts, minimizing downtime between tasks.
  • Maintained a safe working environment by adhering to safety protocols and keeping workspaces clean and organized.
  • Managed inventory levels of masking supplies, notifying management when restocking was n
  • Managed inventory levels of masking supplies, notifying management when restocking was necessary to avoid delays in production schedules.
  • Consistently provided high-quality workmanship by adhering to company standards and industry best practices during all aspects of the masking process.
  • Contributed to overall company success through diligent execution of assigned tasks, consistently meeting or exceeding expectations.
  • Achieved consistent results by maintaining attention to detail during the masking process, preventing defects or rework.
  • Reduced material waste with precise cutting and application of masking tape, film, or other materials as needed.
  • Streamlined mask assembly process, significantly reducing turnaround time for urgent orders.
  • Maintained high-quality standards in mask manufacturing, ensuring all products met regulatory requirements.
  • Conducted regular equipment maintenance checks to ensure optimal performance and prevent downtime.
  • Improved mask quality by carefully applying masking materials to surfaces, ensuring clean paint lines and proper surface protection.

Server

Linda's Country Cooking
10.2019 - 03.2020
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
  • Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.

Sales Associate, Cashier, and Bakery Specialist

Lidl US
07.2017 - 03.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Solved customer challenges by offering relevant products and services.

Bartender

Champps Kitchen and Bar
02.2014 - 10.2016
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Education

Business Administration

Danville Community College
Danville
05-2003

Skills

  • Tableside service
  • Memory retention
  • Safe food handling
  • Cash handling
  • POS system operation
  • Cleaning and sanitizing
  • Exceptional communication
  • Guest service
  • Organization
  • Order accuracy
  • Dining area maintenance
  • Detail-oriented
  • Work ethic and integrity
  • Time management skills
  • Customer service

Certification


  • CNA - Certified Nurse Assistant
  • First Aid and CPR/AED Certification
  • Welder's Helper Certification

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Cashier and Prep

Wendy's
11.2024 - 03.2025

Server

Tuscany Italian Grill
10.2023 - 01.2025

Masker

Morgan Olson
07.2020 - 09.2020

Server

Linda's Country Cooking
10.2019 - 03.2020

Server

Joe And Mimma's Italian Restaurant
03.2019 - 05.2021

Sales Associate, Cashier, and Bakery Specialist

Lidl US
07.2017 - 03.2018

Bartender

Champps Kitchen and Bar
02.2014 - 10.2016

Business Administration

Danville Community College

Associate of the Month

Received award 4 times and Loss Prevention (shrink fighter) award twice

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Associate of the Month (multiple times)

Elected multiple times on several occasions Associate of the Month and Loss Prevention Shrink Fighter

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