Jessica Adams, LVN

• Assessed pediatric patients and prioritized care needs during busy clinic visits.
• Administered immunizations, medications, and treatments while following pediatric safety protocols.
• Educated parents on medications, symptom monitoring, and home care instructions.
• Coordinated care plans with providers to support chronic condition management.

• Performed routine evaluations of each patient's status, needs, and preferences.
• Monitored vital signs and assessed patients regularly, swiftly identifying any changes in condition and addressing concerns promptly.
• Documented accurate and complete patient information to address patient problems and expected outcomes.
• Provided high-quality wound care, reducing the risk of infection and promoting timely healing.
• Managed pain effectively by closely monitoring symptoms and adjusting medications accordingly.
• Improved patient comfort by providing compassionate end-of-life care and symptom management.
• Coordinated with physicians to adjust medications as needed for optimal palliative care outcomes.
• Established and maintained successful relationships with patients, families and physicians by utilizing exemplary communication and active listening skills.
• Taught family members and caregivers various ways to manage patients' pain, how to check for vital signs and proper methods for dressing changes.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Ensured compliance with company policies and industry regulations through regular audits and process updates.

• Promoted infection control practices within the clinic setting, leading to a decrease in communicable illnesses among staff and patients alike.
• Increased clinic effectiveness by managing supplies inventory levels and ensuring timely restocking when needed.
• Enhanced clinic efficiency by assisting in the coordination of patient appointments and scheduling.
• Administered medications and injections to patients.
• Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
• Evaluated patient histories, complaints, and current symptoms.
• Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients.

• Reviewing medications, medical diagnosis, performing physical exams and following Standard Operating Procedure Guidelines to determine eligibility for plasma donation
• Working reactions on donor floor to ensure donor is stable before leaving donation center
• Performing screening which includes vitals, checking protein and hematocrit levels, and following specific guidelines to allow donors to donate
• Performing phlebotomy, set-up and disconnect on plasmapheresis machines, flowing around the center where needed to ensure successful plasma donation and donor safety
• Registered donors, collected histories and gathered vital signs.
• Administered and filed donor consent forms.
• Promoted infection control measures within the center through proper sanitization techniques and disposal of biohazard materials.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.

• Abstracting HCC, ESRD, RxHCC, and CCC for Medicare Risk Adjustment
• Able to change effortlessly through project guidelines to meet company needs while still maintaining an overall 95% QA and 5 CPH goals

• Responsible for billing, payments, and coding of patients records
• Responsible for multiple physicians in nursing facilities and family practice, though a Revenue Cycle Management Company
• Able to navigate back and forth between clinics and follow rules and guidelines to property bill out services
• Responsible for assigning diagnostic and procedural codes to patient charts with the use of E/M leveling, CPT, HCPCS, & ICD-10
• Knowledgeable with HIPAA regulations

Completed Medical Coding and Billing course

• Awarded CPC Licensure

• Enrolled in courses to work towards Associates Degree
• Basic Anatomy and Physiology, Principles of Speech, Medical Math

• Enrolled in courses to work towards Associates Degree
• Courses completed: Introduction to Computers, Essentials of Anatomy and Physiology, College Life Skills, General and Developmental Psychology, Nutrition, Medical Terminology, English Composition, College Algebra