Jessica Aguilar
BRONX,New York
Summary
Resourceful Accounts Payable Clerk known for excellent account management and time management skills. Expert in EPIC use and ledger verification with great customer service skills. Meticulous and enterprising worker dedicated to excellence. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level payroll position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Health Care Investigator
Lincoln Medical Center
06.2018 - Current
- Contacted insurance providers to obtain key information regarding patient benefits and to submit documentation for accounts.
- Identified healthcare resources and programs for patients unable to meet financial obligations.
- Worked directly with clients to provide financial counseling and education using individualized counseling model and personal finance course.
- Maintained structured and timely contact with applicants and government agencies.
- Optimize billing and collection efforts in order to maximize revenue and ensure financial health of hospital
- Review patient bills for accuracy and completeness and obtain any missing information.
- Abstract pertinent information from medical charts for accurate coding and completion of third-party billing forms.
- Perform insurance verification; accurately prepare and submit claims to insurance carriers.
- Investigate, identify and locate other legally responsible parties for payment.
- Manage high volume of inbound and outbound calls; provide excellent customer service and effectively resolve billing issues.
- Working on timescales in order to meet expected deadlines.
- Liaising with other departments in order to corroborate clients information
- Passionate about learning and committed to continual improvement
- Excellent communication skills, both verbal and written
Admin Assistant
Tower Legal Solutions
02.2016 - 05.2018
- Proven ability to develop and implement creative solutions to complex problems.
- Identified issues, analyzed information and provided solutions to problems.
- Passionate about learning and committed to continual improvement.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Proven ability to learn quickly and adapt to new situations.
Administrator/AP Specialist
Pier59Studios-NY (April2014- May2016)
04.2014 - 05.2016
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
- Coordinated with human resources department to handle payroll and personnel databases.
- Completed forms and reports to facilitate admission, transfer or discharge.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
Teller
Citibank
05.2014 - 04.2015
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Generated monthly reports on customer activity and customer feedback.
- Educated customers on online banking and mobile banking applications.
- Performed account maintenance by closing out accounts and changing customer addresses.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Processed customer transactions promptly, minimizing wait times.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
Education
Bachelor of Arts - Accounting
Lehman College of The City University of New York
The Bronx, NY06.2014
Skills
- Correspondence Writing
- Invoice Statements
- Delinquent Accounts Monitoring
- Payment Schedule Determination
- Transaction Processing
- Account Analysis
- Billing and Collections
- AR Reporting
Timeline
Health Care Investigator
Lincoln Medical Center
06.2018 - Current
Admin Assistant
Tower Legal Solutions
02.2016 - 05.2018
Teller
Citibank
05.2014 - 04.2015
Administrator/AP Specialist
Pier59Studios-NY (April2014- May2016)
04.2014 - 05.2016
Bachelor of Arts - Accounting
Lehman College of The City University of New York
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