Jessica Aguilera

As the Assistant Site Lead I manage the after school program including employee performance and student educational and social outcomes

• Trained new team members on site policies and procedures.
• Oversaw personnel safety and efforts at work site.
• Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
• Maintained records and logs of work performed and materials and equipment used.
• Provided onsite training to help develop employee skills.
• Worked with personnel and managers to meet strict timelines.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

The Site Lead was out of office during this time and I took over as the site lead.

• Communicated policies and procedures to students and parents regarding student behavior.
• Oversaw schedule management and protocols for orientation, registration, and related activities.
• Monitored student behavior and enforced discipline policies.
• Coordinated staff and student activities to promote a safe and productive learning environment.
• Handled parent complaints, resolved issues, and adjusted policies to meet changing needs.