Jessica Ahrens
388 Johannesburg,MI
Summary
Dynamic professional with a proven track record in fast-paced environments, excelling in guest relations and service efficiency. Expertise in cleanliness standards and guest management ensures top-tier experiences while enhancing operational effectiveness. Strong team collaboration skills contribute to achieving organizational goals and optimizing service delivery.
Overview
3
3
years of professional experience
Work History
Server
Applebee's Grill + Bar
Gaylord, MI
03.2024 - 03.2024
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Operated POS terminals to input orders, split bills and calculate totals.
- Maintained courteous, prompt, and efficient service to every guest.
Cosmetic Beauty Advisor
Ulta Beauty Inc.
Gaylord, MI
10.2022 - 05.2023
- Provided customers with beauty advice, product recommendations and application techniques.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Performed cashier duties such as ringing up sales, processing payments and handling returns or exchanges.
House Cleaner
Northern Lights Cleaning
Bellaire, MI
07.2022 - 10.2022
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Returned rooms to occupant-ready status to satisfy future guests.
- Checked inventory for required supplies and made lists for needed cleaning products.
Sales Assistant
Lakes of the North Pro Golf Shop
Mancelona, MI
04.2022 - 07.2022
- Assisted customers in locating products, providing detailed information and recommendations.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
- Composed and prepared routine correspondence, letters and reports with job-related software.
Receptionist
Affordable Chimney Sweeps
Mancelona, MI
01.2021 - 01.2022
- Compiled data from various sources into organized reports for management review.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Conducted initial screening of incoming calls to determine urgency and directed them accordingly.
Education
High School Diploma -
Mancelona High School
Mancelona, MI05-2019
University of Michigan, Flint
Flint, MISkills
- Fast-paced environment management
- Team collaboration
- Attention to detail
- Calm demeanor
- Cleanliness standards
- Guest relations management
Affiliations
- Acrylic & watercolor painting
- Gardening
- Hiking
- Photography/videography
- Environmental Clean-Up
Accomplishments
- Maintained National Honor Society status for entire duration of high school
Languages
American Sign Language
Limited
Timeline
Server
Applebee's Grill + Bar
03.2024 - 03.2024
Cosmetic Beauty Advisor
Ulta Beauty Inc.
10.2022 - 05.2023
House Cleaner
Northern Lights Cleaning
07.2022 - 10.2022
Sales Assistant
Lakes of the North Pro Golf Shop
04.2022 - 07.2022
Receptionist
Affordable Chimney Sweeps
01.2021 - 01.2022
High School Diploma -
Mancelona High School
University of Michigan, Flint