Jessica Aldridge
Saint Charles,IL
Summary
Level-headed Certified Nursing Assistant Student dedicated to assisting nurses and physicians in carrying out treatments. Versatile and compassionate individual skillful in observing patient condition, assisting in carrying out tests and evaluations and taking patient pulse, temperature and blood pressure levels. Strong understanding of medical conditions, medications and terminologies. Committed to providing outstanding care and support.
Overview
1
1
year of professional experience
Work History
Medical Receptionist
Northwestern Medicine
04.2023 - Current
- Prepared and processed patient referrals and transfer requests.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Assisted in maintaining a safe environment for patients and staff by following infection control protocols and reporting potential hazards.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Notified manager of incidents and potential incidents relating to patients and staff for swift action.
Medical Receptionist
Northwestern Medical Group
12.2022 - 04.2023
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Prepared and processed patient referrals and transfer requests.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Registered and verified patient records before triage with most up-to-date information.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
Education
No Degree - BNA Certification Program
NM Academy
Chicago, IL02.2024
High School Diploma -
Rochelle Township High School
Rochelle, IL06.2009
Skills
- Heartsaver First Aid (First Aid)
- Problem-Solving
- Data Entry
- Collaboration and Teamwork
- Medical Records Verification
- Pediatric Advanced Life Support (PALS)
- BLS Certified
- Epic Superuser
Timeline
Medical Receptionist
Northwestern Medicine
04.2023 - Current
Medical Receptionist
Northwestern Medical Group
12.2022 - 04.2023
No Degree - BNA Certification Program
NM Academy
High School Diploma -
Rochelle Township High School