Jessica Alexander
Priority Trust Credit Union
Houston,TX
15
years of professional experience
Detail-oriented underwriter with proven skills in risk assessment, documentation review, and credit analysis. Committed to enhancing compliance and streamlining application processes.
Work History
Underwriter II
6 Years 3 Months- Evaluated loan applications to assess risk and ensure compliance with credit policies.
- Analyzed financial documents using underwriting software to determine borrower eligibility.
- Collaborated with loan officers to streamline application processes and improve customer service.
- Developed and implemented risk assessment strategies to enhance decision-making accuracy.
- Documented underwriting decisions and provided evidence of compliance with applicable regulations.
- Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.
- Made approval and denial recommendations by determining accurate risk levels.
- Mentored junior underwriters, providing guidance on best practices and improving overall team performance.
Medical Biller, Coder
1 Year- Processed and submitted insurance claims efficiently, ensuring compliance with regulations.
- Reviewed patient accounts for accuracy, identifying discrepancies to improve billing processes.
- Coordinated with healthcare providers to resolve billing issues and enhance patient communication.
- Trained new staff on billing software and procedures, fostering a knowledgeable team environment.
- Collected payments and applied to patient accounts.
Personal Financial Advisor
4 Years- Developed personalized financial plans to meet client goals and needs.
- Analyzed market trends to provide informed investment recommendations.
- Educated clients on financial products and services to enhance understanding.
- Conducted comprehensive financial reviews, ensuring accuracy and compliance.
- Initiated customer relationships through prospecting, lead utilization, local market and community involvement.
- Analyzed clients' financial situations to offer products to improve standard of living.
Lead Teller
2 Years 1 Month- Supervised daily operations and ensured adherence to compliance and security protocols.
- Mentored and trained new tellers, enhancing team performance and service quality.
- Implemented process improvements that increased transaction efficiency and reduced customer wait times.
- Conducted regular audits to maintain accuracy in cash handling and record-keeping procedures.
- Developed staff schedules to optimize coverage during peak hours, improving service delivery.
- Managed cash inventory, ensuring accurate balancing of the vault and individual teller drawers daily.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Managed daily bank operations by processing customer transactions and providing exceptional customer service.
Education
Certificate of Technology - Medical Billing And Coding
- Scholarship Recipient
High School Diploma
- Elected Captain of Volleyball, and Basketball team
Skills
Underwriting guidelines
Analyzing data
Documentation review
Risk assessment
Credit analysis
Application review
Policy interpretation
Timeline
Underwriter II
Priority Trust Credit Union
04.2020 - CurrentRead More
Medical Biller, Coder
Crenshaw International Pain Specialists
07.2019 - 07.2020Read More
Personal Financial Advisor
Community Resource Credit Union
03.2013 - 03.2017Read More
Lead Teller
PrimeWay FCU
02.2011 - 03.2013Read More
San Jacinto College
Certificate of Technology from Medical Billing And Coding
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Channelview High School
High School Diploma
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