Jessica Alfrey
La Quinta,CA
Summary
Motivated professional with a strong work ethic, eager to embark on a rewarding career with a leading watch company. Dedicated to continuously expanding knowledge and delivering exceptional experiences for valued points of sale, while also providing support to colleagues. Proven track record of success and unwavering commitment, prepared to leverage skills to drive success and exceed expectations in this role.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Expert Client Advisor
Bucherer, Leeds and Son
11.2020 - 02.2025
- GIA accredited Jewelry Professional.
- Top sales associate in Bucherer USA first quarter 2024. Top CPO sales achieved.
- Generated significant growth by identifying opportunities to share passion of Time Pieces with Clients and Coworkers.
- Overcame client objections with extensive knowledge of brands rarity, expertise, and fine craftsmanship.
- Consistent with new product knowledge. Always training to be better.
- Regularly conducted product training in morning meetings, by providing coaching and guidance to entire sales team.
- Implemented innovative ideas for enhancing the overall client experience, leading to positive feedback from customers.
- Conducted thorough research on new products, enabling the provision of insightful advice to clients and fellow employees.
- Built strong relationships with clients, resulting in increased customer loyalty and retention.
- Contributed to company growth by consistently meeting and exceeding performance metrics.
- Delivered exceptional customer service, earning numerous accolades from both clients and management.
- Consistently exceeded sales targets through effectively listening to clients needs and guiding them, conveying my passion.
- Provided comprehensive product knowledge training to new hires, facilitating their smooth integration into the team.
- Assisted customers with product selection based on individual needs and preferences.
- Evaluated sales data to identify trends and best-selling items, informing stock ordering and display decisions.
Producer/Host/Editor
Turning Point
01.2014 - 11.2020
- Interviewed Guests for a Prime time show that aired weekly. Co-host and Co producer.
- Video Editor of commercial spots and full length episodes.
- Set business meetings with clients to make sales and discuss packages to assist in growth of their companies.
- Coordinated logistics, schedules, and talent management for smooth production flow and optimal results.
- Presented production ideas and determined creative scenarios for production and delivery.
- Boosted audience engagement with high-quality content, tracking performance and constantly evolving.
- Managed budgets and allocated resources effectively, ensuring projects were completed on time and within budget constraints.
- Led brainstorming sessions with creative teams to develop unique story concepts that resonated with target audiences.
- Developed innovative marketing strategies to promote productions, generating buzz and driving show viewership.
- Established strong relationships with clients, resulting in repeat business and increased referrals.
Education
Accredited Jewelry Professional , AJP - Gemology
Gemological Institute of America
Los Angeles, CA01.2021
Some College (No Degree) - Psychology
University of Colorado
Boulder, COSkills
- Presentations and Public Speaking
- Retain knowledge quickly
- Database management
- Market trend analysis
- Advertising and promotions
- Sales training and leadership
- Strategic Thinking
- Performance Tracking
- Teamwork and Collaboration
- Brand marketing
- Attention to Detail
- Problem-solving abilities
- Multitasking Abilities
- Organizational Skills
Certification
GIA Acreddited Jewelry Professional
Level 4 Patek Philippe
References
Brent Seyler, Store Director; Bucherer/Leeds and Son (760)519-4466
Tyler Meine, Rolex USA Rep; (801)755-4899
Riakos Seraphim, Service Manager; Bucherer/Leeds and Son (760)625-2544
Becky Alfrey, Producer/Host; Turning Point (760)464-9777
Timeline
Expert Client Advisor
Bucherer, Leeds and Son
11.2020 - 02.2025
Producer/Host/Editor
Turning Point
01.2014 - 11.2020
Accredited Jewelry Professional , AJP - Gemology
Gemological Institute of America
Some College (No Degree) - Psychology
University of Colorado
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