Jessica Allen
Lake City,MI
Summary
Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Student Worker
GVSU Mail Room
11.2023 - Current
- Worked in team environment to maintain high levels of productivity.
- Took and followed detailed directions from others.
- Maintained tidy and organized environment to comply with cleanliness standards.
- Maintained excellent customer service and positive attitude towards guest, customers, and fellow teammates.
Volunteer
SECOM
Grand Rapids, Michigan
08.2024 - 12.2024
- Sorted, stocked and organized shelves with food for easy access by other volunteers.
- Assisted in food distribution for increased community reach and support.
- Coordinated with different service providers to meet clients' individual needs.
- Contributed to a welcoming environment with compassionate customer service for pantry visitors.
- Evaluated food donation quality according to organization's safety standards.
- Worked with wide variety of clients, ensuring not to discriminate and make all feel welcome.
Inside Sales Representative
Kendall Electric
Cadillac, Michigan
05.2024 - 08.2024
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Receptionists
Atkins Electric
Lake City, MI
12.2023 - 01.2024
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
Line Worker
FIAMM
05.2023 - 08.2023
- Used equipment properly to avoid workplace hazards or injuries.
- Assembled and installed products on production lines according to established guidelines.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Inspected and adjusted work performed to meet expectations.
- Supported production needs by performing routine tasks using standard procedures and equipment.
Hostess
Clam Lake Beer
05.2020 - 08.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
Associate of Arts - Social Work
Grand Valley State University
Allendale, MI05.2026
High School Diploma -
Lake City High School
Lake City, MI05.2022
Skills
- Mail Handling
- Word Processing
- File Maintenance
- Attention to Detail
- Cheerful and energetic
- Adept multi-tasker
- Problem-Solving
- Teamwork and Collaboration
Timeline
Volunteer
SECOM
08.2024 - 12.2024
Inside Sales Representative
Kendall Electric
05.2024 - 08.2024
Receptionists
Atkins Electric
12.2023 - 01.2024
Student Worker
GVSU Mail Room
11.2023 - Current
Line Worker
FIAMM
05.2023 - 08.2023
Hostess
Clam Lake Beer
05.2020 - 08.2022
Associate of Arts - Social Work
Grand Valley State University
High School Diploma -
Lake City High School
Similar Profiles
Benedictus UjahBenedictus Ujah
Mail Clerk at Truman State University Mail Room ServiceMail Clerk at Truman State University Mail Room Service
Kristina LanzieriKristina Lanzieri
Student Mail Worker at Bucknell Student Mail RoomStudent Mail Worker at Bucknell Student Mail Room
Prabjeet Singh ChandhokPrabjeet Singh Chandhok
Mail Room Clerk at Averett Mail RoomMail Room Clerk at Averett Mail Room