Jessica Allen
Exton,USA
Summary
Seasoned Director with background in strategic planning, team leadership, and performance optimization. Known for driving company growth by developing efficient operational strategies and fostering professional relationships. Demonstrated abilities in problem solving, decision making, and communication skills to influence key stakeholders. Proven record of delivering innovative solutions and achieving organizational goals.
Overview
12
12
years of professional experience
Work History
DIRECTOR : ACCOUNT MANAGEMENT & MARKETING CONSULTANT
PRACTICE METRIX
Plymouth Meeting, PA
08.2023 - 09.2024
- Conducted comprehensive market and sales research and analysis, identifying key client needs and industry trends, leading to the development of targeted marketing initiatives that increased brand awareness
- Consulted oral surgery practices nationwide on best practice for medical coding, organization structure, day to day operations, incentivizing current and new employees, dental marketing, referral reach, and patient relations
- Utilized and helped develop marketing strategies through dental software products, revenue cycle management analytics and printed marketing materials for clientele
- Led and facilitated workshops and training sessions on best practices, tools, and methodologies, enhancing team proficiency and operational efficiency
- Managed and nurtured relationships with external vendors, agencies, and partners, ensuring the delivery of high-quality marketing materials within budget constraints, contributing to an increase in customer acquisition.
- Analyzed competitors' prices, products, marketing strategies.
DIRECTOR OF CLINICAL ACCOUNT MANAGEMENT
PENNSYLVANIA ORAL SURGERY LTD
King of Prussia, PA
04.2019 - 09.2024
- Spearheaded the strategic development and execution of a new clinical program, aligning with organizational goals and objectives, leading to enhanced patient care and service delivery
- Managed daily operations, including budget oversight and resource allocation, resulting in optimized staff performance and program efficiency
- Fostered interdisciplinary collaboration to create evidence-based treatment protocols, significantly improving patient outcomes through enhanced care practices
- Developed & trained a team to implement surgical programs and drive continued and measurable patient success
- Managed 150 client accounts through consistent communication and follow up including in person meetings, education on new products and services and trouble shooting pain points
- Maintained consistent growth of a new surgical program by at least 10% year after year
SENIOR CLINICAL LIASION
Newtech Dental Laboratories
Lansdale, PA
10.2018 - 04.2024
- Established a pivotal communication bridge between dental health care facilities and implant manufacturing companies, enhancing partnership efficiency through strategic collaboration and problem-solving
- Delivered comprehensive product education to healthcare professionals, elevating their understanding of pharmaceutical products' benefits and usage, which led to in-product adoption and client satisfaction
- Spearheaded the development of new techniques and procedures aimed at boosting productivity and quality outcomes, lending an improvement in operational efficiency and patient care standards
- Leveraged success with current clients to introduce new products and services to continue to foster business growth
LEAD SURGICAL TECHNICIAN
PENNSYLVANIA ORAL SURGERY LTD
King of Prussia, PA
02.2016 - 10.2018
- Streamlined patient record management and electronic health records updating, ensuring accuracy and seamless communication among dental team members
- Provided expert chairside assistance during complex surgeries, maintaining a sterile environment and anticipating surgeon needs
- Experience training newer employees on the use of panoramic X-rays, periapical films, and CBCT, including but not limited to the use of Rayscan, Carestream, and ICAT machines
- Educated entry level technicians on the protocols for protecting patient health information, sterilization techniques and protocols, and administration of anesthetic drugs
- Achieve multiple certifications - including; Dental Radiology, Phlebotomy, and Dental Anesthesia Assistant National Board Certification Exam
AUTOMATED LOGISTICS SPECIALIST
ARMY NATIONAL GUARD
Annville, PA
06.2012 - 06.2018
- Managed end to end logistics operations, including transportation, warehousing, and inventory management
- Developed and implemented efficient logistics strategies to optimize supply chain processes
- Collaborated with suppliers to ensure timely delivery of materials while maintaining cost-effectiveness
- Conducted inspections of storage tanks, pipelines, and other petroleum infrastructure to identify potential issues or safety hazards
- Calibrated and tested meters, gauges, and other measurement devices to ensure accurate readings of petroleum quantities
Marketing Manager
Anytime Fitness
Collegeville
04.2015 - 02.2016
- Designed graphics and logos for advertisements, newsletters, and other marketing collateral.
- Produced ideas for promotional events or activities and organized them efficiently.
- Coordinated marketing events for showcasing product and service offerings.
- Managed the design and production of promotional materials, such as websites and brochures.
RECRUITING & RETENTION SPECIALIST
ARMY NATIONAL GUARD
Spring City, PA
04.2013 - 11.2013
- Assisted in the recruitment process by sourcing and screening candidates for open positions
- Assisted with conducting initial phone screens to assess candidate fit for specific roles
- Ensured compliance with all applicable laws, regulations, policies, and procedures related to recruitment activities
Education
Bachelor of Science - Business Administration
Arizona State University
Tempe, AZ06-2027
Skills
- SaaS
- B2B marketing
- Project management
- Consulting
- Entrepreneurial mindset
- Attention to detail
- Team management
- Confident and coachable
- Intrapersonal Communication
- Strong Leadership skills
- Marketing analytics
Timeline
DIRECTOR : ACCOUNT MANAGEMENT & MARKETING CONSULTANT
PRACTICE METRIX
08.2023 - 09.2024
DIRECTOR OF CLINICAL ACCOUNT MANAGEMENT
PENNSYLVANIA ORAL SURGERY LTD
04.2019 - 09.2024
SENIOR CLINICAL LIASION
Newtech Dental Laboratories
10.2018 - 04.2024
LEAD SURGICAL TECHNICIAN
PENNSYLVANIA ORAL SURGERY LTD
02.2016 - 10.2018
Marketing Manager
Anytime Fitness
04.2015 - 02.2016
RECRUITING & RETENTION SPECIALIST
ARMY NATIONAL GUARD
04.2013 - 11.2013
AUTOMATED LOGISTICS SPECIALIST
ARMY NATIONAL GUARD
06.2012 - 06.2018
Bachelor of Science - Business Administration
Arizona State University
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