Jessica Alongi

• Assisted in managing daily store operations, ensuring smooth workflow and customer satisfaction.
• Trained and supervised staff, fostering a collaborative team environment and enhancing service quality.
• Designed and scheduled diverse social media posts to align with marketing objectives and target audience preferences.
• Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.

• Provided personalized assisted stretching sessions while creating a professional, supportive, and client-centered experience
• Built rapport and trust with clients while providing individualized sessions based on their needs, abilities, and goals
• Communicated clearly throughout sessions to ensure client comfort, understanding, and safety.
• Applied knowledge of anatomy, movement, flexibility, and basic body mechanics to each session while educating clients on healthy movement practices
• Compiled accurate, detailed reports after each session outlining the stretches performed, their purpose, and subsequent steps.

• Developed individualized fitness programs tailored to individual client needs, abilities, and goals.
• Conducted one-on-one training sessions using knowledge of anatomy, movement, exercise technique, and body mechanics
• Built strong rapport and trust with clients while maintaining a professional and supportive environment
• Developed and led youth fitness programming and adapted instruction to different ages and abilities
• Implemented nutrition guidance as part of a holistic wellness approach for clients.

• Managed daily operations in a fast-paced, high-volume customer service environment, providing personalized customer service to a diverse clientele.
• Communicated effectively with customers, coworkers, vendors, and management while maintaining a professional and welcoming environment.
• Trained and supported employees while maintaining company procedures and quality standards
• Resolved customer concerns respectfully and calmly in a high-volume environment
• Demonstrated strong reliability, organization, teamwork, and interpersonal communication skills

• Provided both front-desk administrative support and clinical assistance in a busy rehabilitation setting
• Greeted and checked in patients while providing professional, compassionate customer service
• Scheduled patients, collected copays, maintained patient charts, and supported daily front-desk operations
• Maintained a clean, organized, and safe treatment environment
• Assisted therapists with patient flow and therapeutic modalities, including e-stim and hot/cold therapy
• Demonstrated strong attention to detail, communication, organization, and ability to work effectively in a healthcare environment

Currently enrolled in an 18-month Diagnostic Medical Sonography program developing hands-on knowledge of anatomy, physiology, pathology, patient care, medical terminology, and diagnostic imaging principles.

• Building clinical and technical skills relevant to ultrasound and healthcare environments while maintaining a strong fucus on patient communication, professionalism, safety, and attention to detail.
• Learning patient positioning, communication, privacy, and safety procedures
• Developing proficiency with ultrasound equipment, imaging principles, and technical terminology
• Demonstrating a strong attention to detail and ability to follow protocols and procedures