Jessica Alvarez
East Windsor,NJ
Overview
6
6
years of professional experience
Work History
Sales Administration / Accounts Payable
Leng D’or USA
09.2022 - Current
- Create Customer Orders in ERP system.
- Assist clients with orders and customer inquiries/quotes.
- Provide invoices to corresponding and international orders.
- Plan freight transportation and prepare customs/shipping documents for clearance.
- Receive stock into inventory and coordinate production of materials.
- Manage logistics; including inventory, storage, and transportation.
- Issue accounts receivable reports to clients for overdue invoices.
- Generate invoices for client orders.
Sales Administration Coordinator
Kuehne & Nagel / Louis Vuitton
10.2019 - 08.2022
- Invoice international orders daily and ensure accuracy of documentation
- Coordinate transportation E2E pickups for high-value jewelry and crates.
- Provide commercial invoices/shipping documents for shipments entering the US.
- Create Purchase Orders (POs) in ERP as required.
- Process return order shipments and adjust in warehouse system.
- Submit pre-alerts to customs with necessary documents for export and import.
- Maintain and execute tracking logs to support duty drawbacks.
- Coordinate monthly disposal of non-sellable inventory.
Customer Service Representative
Kuehne & Nagel
05.2019 - 08.2019
- Managed shipping documentation and customer orders in the system.
- Close out client orders by the end of day (EOD).
- Answer incoming calls, provide information/updates, and forwarding messages promptly.
- Provide customer support and ensured smooth communication.
- Handle smooth transition for best customer experience for clients
Education
Associate of Science - Business Administration
Mercer County Community College
West Windsor01.2026
High School Diploma -
Hightstown High School
Hightstown06.2018
Skills
- Bilingual communication skills
- Experienced in Excel, Word, and PowerPoint
- Skilled in SAP, Infolog, Vigilance, Oracle, and Trade Flow
- Proficient in communication etiquette
- Adept at data analysis using spreadsheets
- Effective problem-solving abilities
- Proficient in prioritizing tasks
- Focused on accuracy and efficiency
- Effective in dynamic group settings
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Administration / Accounts Payable
Leng D’or USA
09.2022 - Current
Sales Administration Coordinator
Kuehne & Nagel / Louis Vuitton
10.2019 - 08.2022
Customer Service Representative
Kuehne & Nagel
05.2019 - 08.2019
Associate of Science - Business Administration
Mercer County Community College
High School Diploma -
Hightstown High School