Nicols Lopez
Ocala
Summary
Bilingual HR Generalist specializing in employee benefits administration and HR policy compliance. Demonstrated success in improving employee satisfaction and streamlining onboarding processes. Expertise in driving operational efficiency through effective HR practices.
Overview
4
4
years of professional experience
Work History
HR Generalist / Accounts Receivable Administrator
SignalWave LLC
Ocala
08.2023 - Current
- Lead the end-to-end onboarding process, focusing on seamless cultural integration and conducting comprehensive orientation sessions for new hires.
- Manage employee benefit programs and maintain meticulous personnel records while collaborating with leadership to ensure HR policies comply with state and federal regulations
- Direct the accounts receivable function, overseeing accurate payment processing and reconciling customer accounts to maintain high-integrity financial records.
- Partner with sales and customer service teams to proactively resolve client inquiries and billing discrepancies, directly increasing customer satisfaction scores.
Accounts Receivable Clerk
DataRemote Inc
Miami
09.2022 - 08.2023
- Engineered new $AR/AP$ procedures that increased the collection rate by 25% for a $45M wholesale shipping business77.
- Optimized reporting workflows to reduce preparation time from 72 hours to just 1 hour per report, significantly increasing departmental efficiency.
- Managed over 250 high-value client accounts, ensuring consistent cash flow and maintaining professional internal and external communications
- Processed customer invoices using accounting software.
- Managed payment collections and tracked outstanding balances.
Accounts Payable Clerk
DataRemote Inc
Miami
08.2021 - 09.2022
- Leveraged Dynamics 365 Business Central to reduce reconciliation discrepancies by 35%.
- Facilitated weekly check runs for a network of over 230 vendors, processing 100+ invoices weekly with 100% accuracy.
- Managed full-cycle accounts payable, from initial invoice verification to final payment, while resolving complex statement discrepancies.
Education
Master of Science - Human Resource Management
Florida International University
Miami, FL12-2024
Skills
- Employee benefits administration
- HR policy compliance
- Onboarding and training
- Customer relationship management
- Software and systems management
- HRIS and payroll processing
- ERP systems expertise
- Bilingual communication skills
Websites
Timeline
HR Generalist / Accounts Receivable Administrator
SignalWave LLC
08.2023 - Current
Accounts Receivable Clerk
DataRemote Inc
09.2022 - 08.2023
Accounts Payable Clerk
DataRemote Inc
08.2021 - 09.2022
Master of Science - Human Resource Management
Florida International University