Jessica Amaya
Chesterfield,VA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Certified IV Pharmacy Technician
Virginia Cancer Institute
03.2021 - Current
- Enhanced patient care by accurately filling prescriptions and managing inventory.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Reduced medication errors by diligently verifying prescription information and dosage calculations.
- Maintained a safe work environment by adhering to strict sterile compounding procedures and following infection control protocols.
- Served as a reliable point of contact for healthcare providers, addressing medication-related inquiries promptly and professionally.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Managed opening and closing duties for pharmacy.
- Improved workflow efficiency through regular maintenance of automated dispensing systems and equipment troubleshooting as necessary.
Registered Medical Assistant
Virginia Cancer Institute
07.2012 - 03.2021
- Enhanced patient care by efficiently performing routine tests and measurements.
- Provided comprehensive support for patients during their appointments, addressing concerns and answering questions.
- Improved patient experience by promptly greeting, preparing, and escorting individuals through their visits.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
- Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Supported diagnostic processes with proficient collection of specimen samples for laboratory testing purposes.
- Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Continuously improved professional knowledge through attendance at workshops, seminars, or conferences related to the field of medical assisting.
Cosmetologist
Martha's Beauty Salon
11.2010 - 07.2012
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
- Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Education
Certificate - Pharmacy Technician
100 CPHT- RXTechexam.com
Richmond, VA10.2021
Associate of Applied Science - Medical Assisting
ECPI University
Richmond, VA06.2012
Diploma - Cosmetology
Empire Beauty School
Richmond, VA09.2005
High School Diploma -
Huguenot High School
Richmond, VA06.2004
Skills
- Drug utilization review
- Drug Interactions
- Pharmaceutical Calculations
- Sterile Compounding
- Hazardous drug handling
- Inventory Tracking and Management
- HIPAA Compliance
- Intravenous admixture preparation
- Bilingual - fluent in Spanish
Certification
- CPhT - Certified Pharmacy Technician -March 2022
- Virginia State Board of Pharmacy Registration - March 2022
- Registered Medical Assistant, American Medical Technologists - December 2012
- Licensed Cosmetologist and Instructor - December 2005
Timeline
Certified IV Pharmacy Technician
Virginia Cancer Institute
03.2021 - Current
Registered Medical Assistant
Virginia Cancer Institute
07.2012 - 03.2021
Cosmetologist
Martha's Beauty Salon
11.2010 - 07.2012
Certificate - Pharmacy Technician
100 CPHT- RXTechexam.com
Associate of Applied Science - Medical Assisting
ECPI University
Diploma - Cosmetology
Empire Beauty School
High School Diploma -
Huguenot High School