Jessica Amaya
West New York,NJ
Summary
Adaptable hospitality professional with experience supporting members and guests in country club and theater settings. Skilled in fast-paced service, order accuracy, and professional communication. Known for attention to detail, quick response to requests, and reliable teamwork.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Food and Beverage Attendant
Knickerbocker Country Club
Tenafly, New Jersey
06.2022 - Current
- Served members and guests in dining rooms and at club events at the country club.
- Welcomed members and addressed dining room requests efficiently, enhancing guest experience.
- Delivered food and beverages promptly to private dining and banquet areas.
- Set up tables, glassware, and silverware for daily meal service to ensure readiness and guest satisfaction.
- Communicated order details with kitchen staff and front-of-house team.
- Performed opening and closing duties such as setting up tables, chairs, checking equipment operation, and counting money in register drawers.
- Addressed customer complaints and special requests promptly, maintaining high service standards.
- Demonstrated proficient knowledge of menus, services and promotions to assist customers and team members.
Golf Cart Attendant
White Beeches Country Club
Haworth, New Jersey
04.2025 - 11.2025
- Greeted guests and took drink orders to enhance guest experience in fast-paced service settings.
- Prepared cocktails, beer, and wine following bar recipes and drink standards.
- Restocked liquor, mixers, glassware, and garnish supplies to ensure smooth service flow.
- Maintained clean bar surfaces, tools, and service areas during operations.
- Performed opening and closing duties to maintain operational readiness, including restocking supplies.
Floor Associate
Kerasotes Showplace Theatres
Secaucus, New Jersey
09.2021 - 06.2022
- Greeted guests, providing courteous support to enhance their experience in the theater lobby.
- Maintained high standards of customer service during all interactions.
- Inspected floor conditions regularly and reported spills and hazards to ensure safety and cleanliness.
- Cleaned auditoriums, restrooms, and common spaces to maintain a welcoming environment between movie showings.
- Restocked concession stands with popcorn, drinks, candy, and supplies.
Education
Bachelor of Arts - English Literature
Montclair State University
Montclair, NJ05-2027
Skills
- Customer support
- Efficient time management
- Team collaboration
- Problem solving
- Staff leadership
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Golf Cart Attendant
White Beeches Country Club
04.2025 - 11.2025
Food and Beverage Attendant
Knickerbocker Country Club
06.2022 - Current
Floor Associate
Kerasotes Showplace Theatres
09.2021 - 06.2022
Bachelor of Arts - English Literature
Montclair State University