Dedicated Food and Beverage Attendant with proven skills in customer support and conflict resolution. Committed to delivering exceptional service while adhering to health standards and maintaining inventory management.
Overview
2
2
years of professional experience
Work History
Food and Beverage Attendant
Noah's Ark Waterpark
Wisconsin Dells, WI
05.2025 - Current
Delivered excellent customer service to guests at a popular waterpark.
Welcomed customers quickly upon their arrival to ensure a friendly atmosphere.
Welcomed and thanked guests to demonstrate appreciation for patronage.
Prepared and served food items in compliance with health standards.
Ensured cleanliness and organization of food and beverage areas to enhance guest experience.
Demonstrated positivity while interacting with coworkers and customers. towards coworkers and customers at all times.
Welcomed customers quickly upon their arrival to ensure a friendly atmosphere. and courteously, took orders accurately, and served food and drinks efficiently.
Responded quickly to customer complaints or special requests in a professional manner.
Demonstrated positivity while interacting with coworkers and customers.
Ensured that all food items were properly labeled and stored according to safety regulations.
Maintained presence throughout meals to assist guests with additional food and beverage requests.
Inspected dishes for cleanliness before serving them to customers.
Created food displays according to established standards and replaced dated products with fresh.
Concessions Worker
Justagame Fieldhouse
Wisconsin Dells, WI
01.2025 - 04.2026
Prepared and served food and beverages to customers at events.
Engaged customers to deliver prompt service and effectively resolve inquiries.
Provided customer service by greeting patrons, answering questions, and resolving complaints.
Maintained cleanliness and organization of concession stands during busy periods.
Ensured compliance with health and safety regulations while handling food items.
Operated cash registers and processed transactions accurately with attention to detail.
Collaborated with team members to streamline workflow during peak event hours.
Assisted in training new staff on procedures and customer service standards.
Restocked inventory supplies and managed stock levels throughout shifts.
Prepared hot dogs, popcorn, nachos, pizza slices, pretzels, ice cream cones and other snacks according to recipes or instructions.
Followed company procedures for opening and closing concession stands.
Communicated effectively with co-workers in order to ensure smooth operation of concessions stand activities.