Madison Derbyshire
Eden,MD
Summary
Reliable, detail-focused worker with strong ability to learn new processes quickly and apply training immediately. Proven multitasking skills in fast-paced, high-pressure environments. Known for consistent follow-through and dependable performance.
Overview
4
4
years of professional experience
Work History
Cashier/Food and Beverage Attendant
Rita's Ice
Salisbury, Md
03.2021 - 07.2025
- Delivered exceptional customer service through active listening and engagement to foster customer satisfaction.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Educated customers about menu items and seasonal offerings to enhance dining experience.
- Handled customer complaints professionally and effectively.
- Processed customer transactions efficiently and accurately.
- Managed cash register operations to ensure accurate daily sales balance.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Maintained cleanliness and organization of the service area.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Stocked supplies and monitored inventory levels regularly.
- Learned roles of various departments to enhance teamwork and operational efficiency. of other departments to provide coverage and keep store operational.
- Followed company security procedures for handling large sums of money.
Cashier/Retail Sales Associate
Vernon Powell
Salisbury , MD
03.2023 - 12.2024
- Processed customer transactions efficiently and accurately.
- Managed cash register operations during peak hours.
- Accepted cash and credit card payments, issued receipts and provided change.
- Engaged customers to enhance their shopping experience.
- Assisted customers with product inquiries and recommendations.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness and organization of checkout area.
- Helped customers find specific products, answered questions, and offered product advice.
- Stocked shelves with merchandise when needed.
Education
Bachelor of Science - Nursing/ Pre Medical
Salisbury University
Salisbury, MD05-2029
High School Diploma -
Bennett High School
Salisbury, MD05-2025
Skills
- Point of sale operation
- Communication skills
- Clear communication
- Written and verbal communication
- Time management
- Multitasking and organization
- Attention to detail
- Reliability and punctuality
- Conflict resolution
- Decision-making aptitude
- Team collaboration
- Strong work ethic
- Patient care
- Reports and documents
- Active listening
Affiliations
- Babysitting
Certificates
- Basic First Aid & CPR certified
- BLS (Basic Life Support)
Timeline
Cashier/Retail Sales Associate
Vernon Powell
03.2023 - 12.2024
Cashier/Food and Beverage Attendant
Rita's Ice
03.2021 - 07.2025
Bachelor of Science - Nursing/ Pre Medical
Salisbury University
High School Diploma -
Bennett High School