JESSICA ANN BELL
Spurger
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Associate
Dillard's
Beaumont
09.2024 - 05.2025
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
Sales Associate
HC Consumer Finance Phils
Dasmarinas
06.2017 - 09.2020
- Resolved customer inquiries and complaints professionally to ensure satisfaction.
- Worked with fellow sales team members to achieve group targets.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Upsold additional items based on customer interests and needs.
- Developed promotional strategies to increase sales volume.
Education
Associate Degree - Hotel and Restaurant Management
MONTESSORI PROFESSIONAL COLLEGE
01.2010
Skills
- Customer satisfaction
- Upselling strategies
- Product expertise
- Cash management
- Sales goal achievement
- Inventory replenishment
Certification
- Food Handler Essentials Course
References
References available upon request.
Timeline
Sales Associate
Dillard's
09.2024 - 05.2025
Sales Associate
HC Consumer Finance Phils
06.2017 - 09.2020
Associate Degree - Hotel and Restaurant Management
MONTESSORI PROFESSIONAL COLLEGE
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