Jessica Anny
Dallas
Overview
6
6
years of professional experience
Work History
Social Media Analyst
Click Here Digital
04.2022 - 08.2023
- Actively managed 30 accounts that sponsored Facebook and Instagram ads using Facebook Ads
- Managers
- Analyzed and reported on key performance metrics in Ads Manager and Google Analytics
- Collaborated with Account Managers to deploy personalized social media campaigns and resolve potential client issues.
Waitress
Solera
05.2021 - 04.2022
- Interacted with customers to provide an exceptional level of service
- Helped to maintain the corporate image & culture
- Performed multiple tasks at once, under heavy time constraints
- Making menu recommendations, answering questions and sharing additional information with restaurant patrons.
Waitress
Texas De Brazil
06.2019 - 04.2021
- Interacted with customers to provide an exceptional level of service
- Helped to maintain the corporate image & culture
- Performed multiple tasks at once, under heavy time constraints
- Making menu recommendations, answering questions and sharing additional information with restaurant patrons.
Barista
PJ’s Coffee
01.2018 - 06.2019
- Maintained regular and consistent attendance and punctuality.
- Communicate information to management and staff so that the team can respond as necessary to create an efficient environment during each shift
- Train new team members by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
- Generate revenue by delivering quality customer service to all customers by acting with a customer comes first attitude and connecting with the customer and responding to their needs
- Handle stock supplies and retail products by ordering and maintaining inventory.
Education
Bachelor of Arts - Mass Communication
Louisiana State University
12.2021
Skills
- Stocking and Replenishing
- Wine Service
- Sales Expertise
- Food Sales and Promotion
- Order Accuracy
- Guest Relations Management
- Quality Control
- Menu Memorization
- Suggestive Selling
- Food and Beverage Pairings
- High-Volume Dining
Timeline
Social Media Analyst
Click Here Digital
04.2022 - 08.2023
Waitress
Solera
05.2021 - 04.2022
Waitress
Texas De Brazil
06.2019 - 04.2021
Barista
PJ’s Coffee
01.2018 - 06.2019
Bachelor of Arts - Mass Communication
Louisiana State University
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