Jessica Archis
Cullowhee,North Carolina
Summary
Proven leader and efficient Barista Shift Lead at Aramark, adept in cash handling and fostering a positive work environment. Demonstrated excellence in organizational systems and critical thinking, significantly enhancing customer satisfaction and operational efficiency. Skilled in problem-solving and maintaining high cleanliness standards, contributing to a constructive team dynamic and superior service delivery. Knowledge of the chain of custody process.
Overview
5
5
years of professional experience
Work History
Barista Shift Lead
Aramark
08.2023 - Current
- Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
- Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
Barista
Aramark
10.2022 - 08.2023
- Maintained a clean and organized workspace for optimal productivity and safety..
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Camp Counselor
Western Carolina University
07.2023 - 07.2023
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp's core values.
Front of House Staff Member
Carrabba's Restaurant
03.2019 - 08.2022
- Established welcoming atmosphere by greeting each guest warmly.
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
- Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained a well-stocked, organized front-of-house workspace for optimal functionality during peak hours.
Education
Bachelor of Science - Forensic Chemistry
Western Carolina University
Cullowhee, NC05.2024
Skills
- Attention to Detail
- Organizational Systems
- Cash handling proficiency
- Critical Thinking
- Cleanliness standards
- Recordkeeping
- Problem-solving abilities
- Data Entry
Timeline
Barista Shift Lead
Aramark
08.2023 - Current
Camp Counselor
Western Carolina University
07.2023 - 07.2023
Barista
Aramark
10.2022 - 08.2023
Front of House Staff Member
Carrabba's Restaurant
03.2019 - 08.2022
Bachelor of Science - Forensic Chemistry
Western Carolina University